Restaurant Manager
Company: Chicken Salad Chick
Location: Irving
Posted on: May 8, 2024
Job Description:
We are looking for Restaurant General Managers and Assistant
Managers who deliver exceptional results through others. Our
management teams embrace our unique culture and fulfill our Purpose
by Spreading Joy, Enriching Lives and Serving Others.
Chicken Salad Chick Managers are passionate about developing future
leaders, creating memorable experiences, and reinforcing the
Chicken Salad Chick Culture. They take pride in managing restaurant
administration, compliance and facilities.
Our teams enjoy competitive pay, great food and our amazing 'Chick'
culture. There are no fryers, grills, early mornings or late
nights, and to top it off, we are closed on Sundays!
Apply today! We look forward to meeting you!
Go to https://www.chickensaladchick.com to learn more about us.Job
Summary
The Restaurant General Manager delivers exceptional results through
others. They provide an engaging environment for restaurant teams
and guests; while focusing on delivering operational excellence.
Chicken Salad Chick Managers invest their time in developing future
leaders, creating memorable experiences, reinforcing the Chicken
Salad Chick Culture; managing administration; and maintaining the
facility. The Restaurant Manager consistently keeps our brand
promises, inspire their teams and deliver great results.
Essential Responsibilities
- Serve as a Brand Ambassador for Chicken Salad Chick.
- Understand & adhere to all policies, procedures, standards,
specifications, guidelines and training programs.
- Understand and comply with all federal, state, county and
municipal regulations pertaining to health, safety and labor
requirements for the restaurant, employees and guests.
- Ensure that all Guests feel welcome and are given responsive,
friendly and courteous service.
- Ensure that all products are consistently prepared and served
according to CSC standards.
- Achieve identified objectives for sales, service, quality,
appearance of facility and sanitation and cleanliness through
training of employees and creating a positive, productive working
environment.
- Develop, plan and implement restaurant marketing, advertising
and promotional activities and campaigns, in accordance with the
Brand Standards.
- Create, communicate, implement and follow up on operations and
financial action plans.
- Control cash and other receipts by adhering to cash handling
and reconciliation procedures.
- Make employment and termination decisions consistent with
Restaurant Management guidelines.
- Oversee and ensure that employee performance appraisals are
completed on a timely basis.
- Create and maintain schedules for team.
- Effectively maximize labor performance by scheduling to
business trends while delivering a superb experience to every
guest.
- Operationally fill in as needed to ensure guest service
standards and efficient operations.
- Coach and motivate the Assistant Manager(s) and the
team.
- Continually strive to develop staff in all areas of managerial
and professional development.
- Prepare all required paperwork, forms and reports in an
organized and timely manner.
- Ensure that all equipment is kept clean and in excellent
working condition through personal inspection and by following the
restaurant's preventative maintenance programs.
- Ensure that all products are received in correct unit count and
condition and deliveries are performed in accordance with the
restaurant's receiving policies and procedures.
- Set clear expectations and create a working environment and
serve as a role model to create memorable guest
experiences.
- Take actions to solve and celebrate guest feedback.
- Control food and equipment inventories, conduct daily and
weekly inventory counts and keep inventory records.
- Identify problems, conduct high-level troubleshooting and seek
repair/maintenance support for restaurant equipment to ensure
equipment is operational.
- Monitor and maintain compliance with health, safety,
cleanliness, security and fire policies, standards and
regulations.
- Be knowledgeable of restaurant policies regarding personnel and
administer prompt, fair and consistent corrective action for
violations of company policies, rules and procedures.
Required Knowledge, Skills and Abilities
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back office tools
- Ability to quickly learn and master new computer software
Education and Experience
- Three to five years related experience and/or training; or
equivalent combination of education and experience
Physical Demands
- Exert up to 40 pounds of force occasionally to lift, carry,
push, pull or otherwise move objects
- Must be able to stand and exert well-paced mobility, including
bending and stooping, for the duration of the workday
- Must be able to work and perform all duties at any station in
the kitchen or service area
Note: The statements herein are intended to describe the general
nature and level of work being performed by employees and are not
to be construed as an exhaustive list of responsibilities, duties,
and skills of those in this job classification. Furthermore, they
do not establish a contract for employment and are subject to
change at the discretion of the employer.
If you meet our requirements, please apply today to become a part
of our Chicken Salad Chick community! We look forward to hearing
from YOU!
Keywords: Chicken Salad Chick, Irving , Restaurant Manager, Executive , Irving, Texas
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