IT Support Specialist Distribution Center -Onsite (Third Shift) TX
Company: WALGREENS
Location: Waxahachie
Posted on: May 8, 2024
|
|
Job Description:
Job Summary:
Responsible for installation, upgrades, troubleshooting and repair
of hardware and software on or related to desktop pc's, printers,
pc hardware systems, pc networks, LAN and RF devices. Must possess
strong interpersonal, decision making, problem solving and
analytical skills. Schedule may include a variety of shifts,
weekends and holidays.
Job Responsibilities : Installs, upgrades, troubleshoots and
repairs of hardware and software on or related to desktop pc's,
printers, pc hardware systems, pc networks, LAN and RF devices.
Runs and monitors batch jobs such as integrated store order
processing and prints picking documentation (labels)
Troubleshoots as first level support any problems experienced by
production equipment.
Provides technical support for standard and proprietary desktop
software. Relate to a diverse group of people, including team
members, senior management, business customers, and vendors with
courtesy and in a constructive, professional manner.
Provides information for standard desktop relocations and set up,
by investigating and asking appropriate questions to support
end-user needs.
Lifts and transports PC's, monitors, terminals and printers for
deployment. Performs repairs or coordinates with vendors on more
complex repairs.
Maintains and troubleshoots networking problems and systems (PC
networking including switches and cabling, RF wireless systems,
etc)
Maintains and troubleshoots proprietary material handling software
and systems from vendors such as Dematic and Schaefer
Answers questions regarding PC/printer software/hardware issues,
and makes IT recommendations.
About Walgreens and WBA
Walgreens (www.walgreens.com) is included in the U.S. Retail
Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance,
Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail
leader with a 170 year heritage of caring for communities. WBA's
purpose is to create more joyful lives through better health.
Operating nearly 9,000 retail locations across America, Puerto Rico
and the U.S. Virgin Islands, Walgreens is proud to be a
neighborhood health destination serving nearly 10 million customers
each day. Walgreens pharmacists play a critical role in the U.S.
healthcare system by providing a wide range of pharmacy and
healthcare services, including those that drive equitable access to
care for the nation's medically underserved populations. To best
meet the needs of customers and patients, Walgreens offers a true
omnichannel experience, with fully integrated physical and digital
platforms supported by the latest technology to deliver high
quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus
pursuant to the terms of any bonus plan if applicable, will depend
on experience, seniority, geographic location, and other factors
permitted by law. To review benefits, please visit
jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
Basic Qualifications
High School Diploma/GED and previous experience in a technical
support function.
Knowledge of equipment pieces, including printers, terminals, PCs,
RF communication hardware, etc.
Knowledge of personal computer hardware and operating systems.
Knowledge of various software, such as Microsoft Windows operating
system, MSOffice Suite - Word, Excel, PowerPoint, Internet
Explorer.
Experience following processes, recommending improvements,
translating technical terms to non-technical users, solving
technical problems and working in a team environment.
Hours of support may require weekend, holiday and/or off-hours
shift coverage.
Preferred Qualifications
Associate's Degree or technical degree.
Bachelor's Degree.
Preferred Certificate in Network Plus, Microsoft, Cisco or
CompTIA.
Experience at a distribution center or manufacturing
environment.
Experience identifying and working with basic electronics, such as
computer components, A/V equipment, RF devices, etc.
Knowledge of coding and/or programming (such as Visual Basic, HTML,
PHP, ASP).
Experience building and maintaining databases (such as Web, Access
and SQL).
Knowledge of network topologies.
Experience coordinating service requests with appropriate IT
team.
Experience with operating production laser printers, such as OCE
and Xerox, and thermal transfer printers.
--s-p-m1--
By applying, you consent to your information being transmitted by
Monster to the Employer, as data controller, through the Employer's
data processor SonicJobs.
See WALGREENS Terms & Conditions at
https://www.walgreens.com/topic/help/generalhelp/termsofuse.jsp?foot=terms
and Privacy Policy at
https://www.walgreens.com/topic/help/generalhelp/privacyandsecurity.jsp
and SonicJobs Privacy Policy at
https://www.sonicjobs.com/us/privacy-policy and Terms of Use at
https://www.sonicjobs.com/us/terms-conditions
Keywords: WALGREENS, Irving , IT Support Specialist Distribution Center -Onsite (Third Shift) TX, Professions , Waxahachie, Texas
Click
here to apply!
|