Collections Analyst

Company: FloHawks Plumbing Septic
Location: Irving
Posted on: May 15, 2022

Job Description:

This role is located in our corporate office in Irving, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• 
  
• Identifies and resolves delinquent accounts.
  
• Monitors customer accounts for payment trends.
  
• Researched and prepares credit memos or write-offs as needed.
  
• Works as a team to respond and resolve all customer emails sent to a shared box.
  
• Resolves issues with payment difference/short pay.
  
• Review aging and past due receivables daily.
  
• Researches and resolves any billing discrepancies to college payment.
  
• Provides necessary reporting or support to the management team.
  
  MINIMUM KNOWLEDGE, SKILLS, & ABILITY REQUIREMENTS:
  
  • 
    
  • Strong customer service skills.
    
  • Excellent oral and written communication skills.
    
  • Prior Wennsoft/Great Plains experience is a plus.
    
  • Knowledge and experience with Microsoft Office Suite (Word/Excel)
    
  • Excellent organizational skills.
    
  • Team player with a positive and professional attitude.
    
    EDUCATION and/or EXPERIENCE:
    
    • 
      
    • Two (2) years of entry-level Credit & Collections experience - Commercial Collections preferred, but will train.
      
    • High school diploma or equivalent (Required).
      
    • Prior Wennesoft/Great Plains experience is a plus.
      
    • Proficient in Microsoft Excel and Word.
      
    • Excellent oral and written communication skills.
      
    • Team player with a positive and professional attitude.
      
      Liquid Environmental Solutions is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.
      Equal Opportunity Employer M/F/Disability/Veteran

Keywords: FloHawks Plumbing Septic, Irving , Collections Analyst, Accounting, Auditing , Irving, Texas