Billing Call Center Lead - in office
Company: SPECTRUM
Location: Irving
Posted on: June 24, 2022
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Job Description:
JOB SUMMARY
Serves as the primary contact for Customer Support Billing team
questions and customer escalations. Provides expert support as it
relates to troubleshooting billing issues and/or handling complex
customer billing inquiries and payments. Works under minimal
supervision.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
High school diploma or equivalent
Related Work Experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Previous Team Lead - customer service representative experience
Experience with CSG preferred but not required
WORKING CONDITIONS
Normal office conditions
EOE
Charter Communications is an Equal Opportunity Employer -
Minority/Female/Veteran/Disability
#LI-MB3 CCS111 311573 311573BR
Keywords: SPECTRUM, Irving , Billing Call Center Lead - in office, Accounting, Auditing , Irving, Texas
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