Patient Financial Specialist - Medicaid Collector
Company: Christus Health
Location: Irving
Posted on: August 6, 2022
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Job Description:
Summary:The associate is responsible for the duties and services
that are of a support nature to the Revenue Cycle division of
CHRISTUS Health. The associate ensures that all processes are
performed in a timely and efficient manner. The primary purpose of
these positions is to ensure account resolution and reconciliation
of outstanding balances for CHRISTUS Health patient accounts. The
position works in a cooperative team environment to provide value
to internal and external customers. The associate carries out
his/her duties by adhering to the highest standards of ethical and
moral conduct, acts in the best interest of CHRISTUS Health and
fully supports CHRISTUS Health's Mission, Philosophy and core
values of Dignity, Integrity, Compassion, Excellence and
Stewardship.Performs Revenue Cycle functions in a manner that meets
or exceeds CHRISTUS Health key performance metrics.Ensures PFS
departmental quality and productivity standards are met.Collects
and provides patient and payor information to facilitate account
resolution.Maintains an active working knowledge of all Government
Mandated Regulations as it pertains to claims submission.
Responsible to perform the necessary research in order to determine
proper governmental requirements prior to claims
submission.Responds to all types of account inquires through
written, verbal or electronic correspondence.Maintains payor
specific knowledge of insurance and self-pay billing and follow up
guidelines and regulations for third-party payers. Maintains
working knowledge of all functions within Revenue Cycle.Responsible
for professional and effective written and verbal communication
with both internal and external customers in order to resolve
outstanding questions for account resolution.Meets or exceeds
customer expectations and requirements, and gains customer trust
and respect.Compliant with all CHRISTUS Health, payer and
government regulations.Exhibits a strong working knowledge of CPT,
HCPCS and ICD-10 coding regulations and guidelines.Appropriately
documents patient accounting host system or other systems utilized
by PFS in accordance with policy and procedures.Provides continuous
updates and information to PFS Leadership Team regarding errors,
issues, and trends related to activities affecting productivity,
reimbursement, payment delays, and/or patient
experience.Requirements:Prefer minimum of 2 years experience with
insurance billing, collections, payment and reimbursement
verification and/or refunds.Professional and effective written and
verbal communication required.Experience working within a
multi-facility hospital business office environment
preferred.College education, previous Insurance Company claims
experience and/or health care billing trade school education may be
considered in lieu of formal hospital experience.Experience working
with inpatient and outpatient billing requirements of UB-04 and
HCFA 1500 billing forms preferred.Experience with Medicare &
Medicaid billing processes and regulations preferred.Understanding
of Medicare language.Knowledge in locating and referencing CMS
and/or Medicare Regulations preferredWork Type:Full TimeReq.
No60050Job TitlePatient Financial Specialist - Medicaid
CollectorMarketCHRISTUS System OfficeCategoryRevenue
CycleFacilityCHRISTUS Corp Irving Offices 919 and 909
BuildingsAddress919 Hidden RidgeIrving, TX 75038USTypeFULL TIME
Keywords: Christus Health, Irving , Patient Financial Specialist - Medicaid Collector, Accounting, Auditing , Irving, Texas
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