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Insurance Collections Specialist

Company: Pacific Dental Services
Location: Irving
Posted on: May 24, 2023

Job Description:


Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!


The primary purpose and function the Specialist, Insurance Collections is to coordinate with insurance carriers to ensure the receipt of outstanding insurance claim payments. Follow-up on claims payment status averaging around 25-35 accounts per day.


Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by PDS

Review patients' accounts to ensure accuracy on insurance billing and procedures performed

Read and analyze various internal reports that contain claims and insurance information

Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payment

Process attachments through National Electronic Attachments (NEA)

Use various on and offline methods to trace outstanding claims payments

Use interpersonal and communications skills to obtain claims approval and payment information from various carriers

Maintain an appropriate professional appearance and demeanor in accordance with Company policy

Other duties as assigned by management


Equivalent to high school diploma or general education degree (GED)


EPIC knowledge

Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical school; or equivalent combination of education and experience

Experience in medical or dental setting

Ability to interpret Explanation of Benefits


Ability to multi-task effectively without compromising the quality of the work

Excellent interpersonal, oral and written communication skills

Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused

Ability to draw conclusions and make independent decisions with limited information

Ability to respond to common inquiries from team members, dental offices and other members of the business community

Self-motivated, reliable individual capable of working independently as well as part of a team


Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement


Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Keywords: Pacific Dental Services, Irving , Insurance Collections Specialist, Accounting, Auditing , Irving, Texas

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