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Insurance Billing Customer Service Representative

Company: VirtualVocations
Location: Irving
Posted on: September 20, 2023

Job Description:

A company is looking for a Customer Service Representative to handle patient calls in a remote Call Center environment.
Key Responsibilities:

Answer heavy call volume and address patient questions and concerns in a friendly and empathetic manner
Forward calls to alternate billing departments when necessary
Determine resolutions to customer issues while adhering to client rules and expectations

Required Qualifications:

Strong computer skills, including basic understanding of MS Outlook, Word, and Excel
Minimum typing speed of 40 wpm
Some knowledge of Insurance Billing preferred
Quick learner and willing to ask questions
Able to handle pressure, meet tight deadlines, and maintain composure

Keywords: VirtualVocations, Irving , Insurance Billing Customer Service Representative, Accounting, Auditing , Irving, Texas

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