Call Center Representative ($20 PH starting)
Company: Spectrum
Location: Irving
Posted on: March 31, 2026
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Job Description:
This role requires the ability to work lawfully in the U.S.
without employment-based immigration sponsorship, now or in the
future. Good listener. Multi-tasking problem-solver. Enthusiastic
communicator. Does this sound like you? If so, consider starting
your career at Spectrum as a professional Customer Service
Representative on our billing team. Now hiring for new training
classes starting in May 2026! At Spectrum, we keep our customers
connected by delivering Internet, Voice, and Video solutions to
power today’s evolving network demands. Customer Service
Representatives on our billing team are vital to our mission,
providing the product knowledge and account support that our
customers rely on. Here, you will work in a fast-paced environment
alongside a great team of helpful co-workers. WHAT OUR CUSTOMER
SERVICE REPS ENJOY MOST - Talking to many different types of people
from across the country - Answering inbound phone calls from
customers related to billing inquiries - Empathizing with customers
while accurately addressing their billing needs and meeting our
high customer service standards - Establishing and growing
professional, positive relationships with Spectrum customers -
Collaborating with management on customer issue escalations -
Representing a Fortune 100 company with professionalism and
courtesy We are a large organization operating 24/7 bustling call
centers offering a variety of shifts. On any given day, you’ll find
yourself in the office, navigating multiple computer programs, and
speaking with customers over the phone. People who succeed in this
role are understanding, resilient, professional, and treat others
with kindness and respect. If you can see yourself working in this
environment, you’ll feel at home on our billing team. WHAT YOU’LL
BRING TO SPECTRUM Required Qualifications - Education: High school
diploma or equivalent - Schedule: Ability to work a variety of
schedules including nights, weekends, and holidays - Language:
Ability to read, write, speak and understand English Preferred
Qualifications - Experience: 6 months of customer service
experience; 6 months of experience working with computers and
software applications; previous work in cable operations or a
telecommunications call center - Technical Skills: MS Office,
computer skills, typing - Skills: Communication, organization, time
management, problem-solving, efficient, multi-tasking, customer
service - Abilities: Dependable, courteous, enthusiastic,
empathetic, results-driven, professional, resilient COP139
2026-70805 2026 Here, our employees don’t just have jobs, they're
building careers. That’s why we offer a comprehensive pay and
benefits package that rewards employees for their contributions to
our success, supporting all aspects of their well-being at every
stage of life. A qualified applicant’s criminal history, if any,
will be considered in a manner consistent with applicable laws,
including local ordinances. Get to Know Us Charter Communications
provides superior communication and entertainment products for
residential and business customers through the Spectrum brand. Our
offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond
our connectivity solutions, we also provide local news, programming
and regional sports via Spectrum Networks and multiscreen
advertising solutions via Spectrum Reach. When you join our team,
you’ll be keeping our customers connected to what matters most in
41 states across the U.S. Watch this video to learn more. Grow Your
Career Here We’re committed to growing a workforce that reflects
the customers and communities we serve – providing opportunities
for employment and advancement to all team members. Spectrum is an
Equal Opportunity Employer, including job seekers with disabilities
and veterans. Learn about Life at Spectrum.
Keywords: Spectrum, Irving , Call Center Representative ($20 PH starting), Customer Service & Call Center , Irving, Texas
