MIDAS+ Care Management System Education Specialist
Company: Christus Health
Posted on: May 19, 2019
In support of CHRISTUS Health evidence-based clinical improvement
efforts, clinical data collection, and use, the MIDAS+ Care
Management System, Education Specialist will provide tool
expertise, including clinical workflow standards, training, data
management, and reporting for the MIDAS+ Care Management System
(MIDAS). The Education Specialist must design, build and interpret
standardized reports for the system and regions that drive
solutions for case management, clinical quality, and patient safety
issues; and help implement clinical improvement solutions, as
indicated. In addition, the Education Specialist will develop
training programs and materials to improve clinical operational
efficiency and effectiveness. The incumbent will stay up to date
with federal and state laws and regulations and incorporate
relevant changes to keep in compliance with regulatory
requirements. This position will work closely with system and
enterprise-wide clinical leadership (physician, case management,
quality, risk, and nursing) to provide MIDAS+ education based on a
solid understanding of stakeholder needs from the MIDAS+ product.
The Education Specialist will act as a liaison between the clinical
staff and other departments regarding the data and capabilities of
the MIDAS+ tool. In addition to the analysis of MIDAS+ data, the
Education Specialist will work across departments to leverage
additional internal and external information for analysis of
clinical information in determining trends and recommending
strategies for improving patient care. This role will provide
expert application knowledge, design of training materials, project
implementation and report development to support directives of the
Clinical Excellence Division.
Primarily responsible for the design and implementation of MIDAS+
user training programs and materials in collaboration with system
Health Outcomes and Analytics and case management stakeholders
across CHRISTUS Health regions. Provides ad-hoc in-person and/or
webinar training sessions for new, existing users and report
writers. Creates and updates training manuals and resources.
Primarily responsible for developing and conducting periodic audits
and special studies to evaluate the appropriateness, effectiveness,
and competency of personnel trained; monitors level of performance
and prescribes follow up action if necessary. Prepares, reviews,
and audits the data collected for accuracy and completeness.
Creates and manages new Midas+ builds including, modules, dashboard
indicators, focus studies, RDE's and electronic scorecard metrics
to monitor, manage, measure and communicate clinical outcomes to
staff, physicians and management team members. Fulfills ad-hoc
report requests and develops reports, as needed.
Works closely with clinical teams to identify significant variances
in care, preparing and presenting reports to help resolve and
minimize variances through effective consultation and coordination
with clinical teams, management, staff, and physicians.
Supports site preparation for accreditation, review processes and
provides documentation to regulatory agencies as required. Follows
regulatory, including HIPAA, CMS and state guidelines as they
relate to information systems and related processes.
Assists in maintaining system table/dictionaries and ensures they
meet the requirements of leadership, ministries, and information
systems, driving data governance and consistency in reporting.
Serves as the resource liaison between the Health Outcomes and
Analytics and Information Technology Departments with ancillary
departments, physician, and patient care areas for the coordination
and implementation of MIDAS+ as related to patient care, including
incoming requests and prioritization of project queue and
Manages and delivers on expectations around project activities,
timelines, deliverables, outcomes, etc.
Works with the clinical and technical teams to prepare data to
support key clinical processes including hospital performance,
clinical productivity, key performance indicators, and operational
Manage reports and dashboards to support projects and functions in
collaboration with others.
Assumes responsibility in collaboration with Health Outcomes and
Analytics Midas System Administrator for the successful training
and implementation of MIDAS+ in all ministries and regions.
Bachelor's degree required; a Master's degree in Health Science
Management, Healthcare Informatics, Business Administration, or
related field preferred.
B. Knowledge, Skills & Abilities:
Three to five years working experience in MIDAS+ Care Management
Ability to design and implement an educational plan and provide
Experience auditing and drilling down large quantities of data and
experience with data mining techniques/procedures desired.
Demonstrated experience in discussing/evaluating data with all
levels of leadership, as well as teaching peers and developing
standardized action plans for process improvement.
Ability to present complex information in an understandable and
Ability to adapt quickly to rapid change and to manage multiple
priorities from multiple stakeholders.
Handles multiple and potentially conflicting assignments, demands
and priorities to meet deadlines.
Treats everyone with respect and professionalism at all times in
all interactions, both written and verbal.
Ability to travel within the health system to various corporate
offices, ministries, and other non-acute care facilities.
Strong written and verbal communication skills required.
Proficiency in Microsoft Office (Word, Access, PowerPoint, and
C. Licenses, Registrations or Certifications:
Certification in MIDAS+ Care Management System preferred
Clinical experience preferred
Keywords: Christus Health, Irving , MIDAS+ Care Management System Education Specialist, Education / Teaching , Irving, Texas
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