Service Technician - Rotating Shifts (Digital Service Engineer)
Company: Canon Solutions America, Inc.
Posted on: November 18, 2021
US-TX-IrvingCanon Solutions America, Inc.Requisition ID:
26021Category: Field ServicePosition Type:
Full-TimeOverviewSpotting a solution and fixing a problem is a
tremendous technical skillset. It requires diligence,
determination, and a knack for knowledge. Does this sound like
you?If so, Canon Solutions America, an innovator of technology,
solutions, and services, wants to meet you. We're ready to bring
aboard individuals who strive for excellence in operational,
maintenance, and networking support to help our valued customers
with basic technical expertise of Canon-supports
products.ResponsibilitiesWe're actively seeking an individual
- Diagnose basic mechanical, software, network, and system
failures using established procedures.
- Service and repair designated equipment to Canon standards and
- Maintain working knowledge and aptitude of multiple product
groups. This includes basic aspects of troubleshooting and
- Meet and exceed customer demands by providing efficient,
responsive, and accurate Field/Shop/on-site maintenance.
- Properly maintain all technical information, Field Service
Reports, Expense Reports, and Canon property assigned.
- Maintain all technical information and Canon property assigned
and provide direction to less experienced technicians.
- Provide the solutions of escalated technical and/or customer
service-related problem areas for any territory
requested.QualificationsPLEASE NOTE: As a federal government
contractor, we comply with all applicable federal laws,
regulations, orders, and mandates. As a result, the person
performing this role must be fully vaccinated against COVID-19,
unless the Company grants an exemption based on a
disability/medical condition or sincerely held religious
belief.We're looking for a dedicated individual with:
- HS Diploma, GED, or equivalent experience required, plus 1 to 2
years of related experience.
- A basic understanding of internet environments and the ability
to complete the 120-day introductory period and the PDIF (Printing
and Digital Imaging Foundations) new-hire class.
- The ability to travel (valid driver's license and acceptable
driving record necessary).
- The capability to work in a 24/7 environment, while performing
shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or
other clearances required by customers to enter the customers'
- Must be able to lift 50 pounds and be active more than 50
percent of the time (walking, standing, stooping/kneeling).Company
OverviewAbout our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazine's World's Most
Admired Companies in 2020.Canon Solutions America offers a
competitive compensation package including medical, dental, vision,
401(k) Savings Plan, discretionary profit sharing, discretionary
success sharing, educational assistance, recognition programs,
vacation, and much more. A more comprehensive list of what we have
to offer is available at
are an EEO/AA employer. Minority/Female/Individuals with
Disabilities/Protected Veterans.If you are not reviewing this job
posting on our Careers' site csa.canon.com/careers, we cannot
guarantee the validity of this posting. For a list of our current
postings, please visit us at csa.canon.com/careers.#CSAPosting
Keywords: Canon Solutions America, Inc., Irving , Service Technician - Rotating Shifts (Digital Service Engineer), Engineering , Irving, Texas
Didn't find what you're looking for? Search again!