Engineer - Failure Analysis
Company: Sms Infocomm Corporation
Location: Grapevine
Posted on: April 1, 2026
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Job Description:
Description The Failure Analysis Engineer uses procedures and
instructions to initiate the analysis process when product failure
occurs. Investigations are researched for root causes with analysis
documented, recorded, and communicated internally and with the
client company. Responsible for first level failure analysis on
Customer returned Server/Workstation computers. Essential Duties
and Responsibilities include the following. Other Duties not listed
may be assigned. Data Analysis/Communication/Issue Resolution
Prevention 90% of Job Have appropriate knowledge with the various
systems, tools, and procedures used in failure analysis. Be
proficient in a large number of applications used for database
management and reporting. Visual mechanical inspection (VMI) of
Computer Systems, computer components (Power Supply, DIMM, CPU,
NIC, SSD, Motherboards, etc.) and/or subcomponents Follows
procedures and diagrams in performing engineering change orders, as
required Completes component level trouble shooting (capacitor,
resistors, fuse, IC, diode, etc.) and failure analysis Tests,
troubleshoots and repairs complex system failures, as required
Assembly & disassembly of units, computer components and
subcomponents Skilled in communication, problem solving, and
applying experience and expertise. Complete sample analysis for
equipment and process qualifications. Identify optimum analytical
approaches critical to problems. Conduct innovative use of new
analytical tools, equipment and methodologies. Develop records and
perform various failure analysis on systems and components to
identity root cause. Develop formal failure analysis data reporting
and present internally and to client. Requires communication with
Asia team in emails and conference calls. Work inside customer lab.
Other duties as assigned. Team Leadership 10% of Job Responsible
for maintaining a positive work environment while supporting the
companys culture. Responsible for fostering a healthy and safe work
environment, focusing on the well-being of all associates.
Maintains and strengthens internal, external customer, and supplier
relationships. Communicates and works well with all business
partners. Ensures inventory management and merchandise allocation
flows product through the warehouse in the most cost efficient and
productive manner. Qualifications Education and/or Experience
Bachelors degree in Electronics, Mechanical/Electrical Engineering,
Computer/Server repair or other related field. Will accept
Associates degree with experience in product engineering. 0-2 years
experience in FA role or 4 plus years in electronics quality
inspection role Comprehensive computer knowledge is essential.
Ability to use electronic test equipment (oscilloscopes &
multi-meters, etc.) Remain current on developments in field(s) of
expertise, regulatory requirements, and a comprehensive knowledge
of the Clients products, markets, and objectives as well as
industry trends. Must be able to speak English. Able to speak
Mandarin Chinese is a plus. Essential Skills: Requires excellent
written and oral communication skills. Familiarity with MS Office
(advanced excel) Familiar with computer software and operating
systems and possess the ability to identify and perform software
updates (OS,BIOS, Drivers, Firmware) Ability to read and interpret
schematics/block diagrams with detailed understanding of computer
and subassembly functionality Ability to read and interpret system
board views and board layout details Effectively communicate
concepts and solutions with various levels of the organization.
Effectively liaison between Company and Client. Must be able to
work cross-functionally with minimal supervision. Requires strong
analytical and statistical skills. Requires flexibility to work
overtime for special projects or business supports. Competencies:
Shows determination to achieve excellent results Finds better ways
Demands top performance Inspires commitment Working Condition
Environment is climate controlled. Should be able to reach over
shoulder heights; bend or stoop below the waist; repetitive wrist,
hand, or finger movement; occasional lifting up to 45 pounds. Able
to work in an environment with loud noise. SMS InfoComm Corporation
is an equal opportunity employer. Diversity and Inclusion are the
foundation of our culture.
Keywords: Sms Infocomm Corporation, Irving , Engineer - Failure Analysis, Engineering , Grapevine, Texas
