Facilities Maintenance Supervisor
Company: Dallas Zoo Management
Location: Dallas
Posted on: April 1, 2026
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Job Description:
Description JOB SUMMARY The Supervisor of Facilities Maintenance
is responsible for the daily supervision, coordination, and
execution of maintenance activities across assigned trades and
facility systems. This position provides direct field leadership to
maintenance technicians, ensures work is completed safely and
efficiently, and supports reliable operation of buildings,
infrastructure, and operational assets. The Supervisor oversees
work order intake and prioritization, monitors preventative
maintenance completion, enforces safety standards, and serves as
the first level of technical support and problem resolution. This
role ensures maintenance activities support operational continuity,
regulatory compliance, and a safe environment for staff, guests,
and animals. SPECIFIC DUTIES AND RESPONSIBILITIES • Supervise
Facilities Maintenance Technicians and assigned trades, including
work assignments, prioritization, scheduling, and performance
management. • Support management in implementing departmental
goals, operational standards, and strategic initiatives. • Provide
regular operational updates and elevate significant issues or
resource needs as appropriate. • Provide technical oversight to
ensure effective troubleshooting, repair practices, and adherence
to established standards and procedures. • Assist in managing the
intake, prioritization, assignment, documentation, and closure of
maintenance work orders; monitor backlog, workload distribution,
and maintenance performance metrics, including preventative
maintenance completion and response times. • Ensure effective
maintenance and repair of building systems, utilities, and
infrastructure through proper planning, staffing, coordination, and
execution. • Coordinate emergency and urgent maintenance response,
providing leadership and decision support during system failures
and after-hours incidents as required. • Enforce safety policies,
procedures, and safe work practices; ensure compliance with OSHA
and organizational safety standards; support incident response and
corrective actions. • Coordinate maintenance activities with
operations and other departments; support planning for seasonal
operations, special events, and capital projects. • Monitor
inventory of tools, parts, and maintenance supplies and coordinate
procurement as needed. • Oversee and coordinate work performed by
outside contractors and service providers, including scheduling,
performance monitoring, and compliance with safety and work
standards. • Administer and continuously improve training programs;
support hiring, onboarding, and professional development of
maintenance staff. • Lead and develop technicians to maintain
buildings and equipment, ensuring optimal performance and reduction
of planned and unplanned downtime. • Promote a culture of safety,
accountability, professionalism, and teamwork. • Other duties as
assigned. QUALIFICATIONS • High school diploma or GED required;
technical training or associate degree preferred. • Minimum 5 years
of facilities maintenance or skilled trades experience. • Previous
supervisory or team leadership experience preferred. • Knowledge of
building systems, including plumbing, electrical, and HVAC. •
Knowledge of life support systems and grounds maintenance
preferred. • Proficiency in Microsoft Office Suite and FMX or
similar maintenance management software. • Excellent analytical and
problem-solving skills. • Ability to prioritize, delegate, and
manage multiple responsibilities effectively. • Ability to adapt to
changing operational needs and remain calm under pressure. • Strong
leadership, communication, and interpersonal skills, with the
ability to clearly receive and convey instructions and information.
• Ability to work in a team environment as well as independently
with minimal supervision in support of multiple departments
throughout the zoo. • Valid driver’s license required to operate
Zoo vehicles. • Ability to meet physical requirements, including
walking, standing, kneeling, climbing ladders/stairs, and lifting
up to 60 lbs. • Full-time position requiring flexibility including
working evenings, weekends, holidays, and emergency response
support as needed. • Ability to work indoors and outdoors in
varying weather conditions • Successful completion of
pre-employment drug screening, background check, and TB test.
Keywords: Dallas Zoo Management, Irving , Facilities Maintenance Supervisor, Engineering , Dallas, Texas
