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Premier Field Engineer Active Directory

Company: JDA TSG
Location: Irving
Posted on: February 14, 2019

Job Description:

JDA TSG, is looking for Active Directory SME's to join our team as a Premier Field Engineers (PFE) to support of one of our critical client relationships. This is an exciting opportunity for someone who brings a strong business acumen, exceptional technical skills who is also interested in building a sustaining customer support model & sharing in its success. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of Technical & non-technical audiences on a regular basis. PFE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. The end customers whom you'll be supporting are typically F1000 organizations. You'll be providing support for a range of issues where you are the subject matter expert the room is looking to for guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for curious, talented engineers seeking to take their skill sets to the next level & beyond. TRAVEL: PFE's are home based & travel to customer locations to provide services. The role will require you to travel (domestically) approximately 75% of the month. Typically, you'll be on-site at a customer from Mon-Thurs each week. A valid driver's license is required for the position. Core Accountabilities You will be responsible for customer satisfaction, deployment, adoption & support of Active Directory deployments. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. The PFE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities & specifically, proficiency with the following technologies: Active Directory. The primary work (typically under 1 week's duration per client) to be performed include:

  • Standard Product Work Shops - Training
  • In-Depth Product Reviews - White Board (Chalk Talk) Sessions
  • Health Checks / Assessments
  • Post Operational Review of Product Implementations
  • Product Upgrade / Migration Assessments
  • Systems Performance Reviews Required Skills and Experience:
    • Candidates must be able to work independently.
    • Active Directory 2R2
    • PowerShell, DNS, GPO, DHCP
    • Active Directory Federation Services / Certificate Services
    • Active Directory Rights Management Service
    • Active Directory Security and Delegation
    • Security best practices and implementation for Microsoft technologies
    • Four or more years' industry experience with Microsoft Server products
    • 3+ years On-Premises support or consulting work for Enterprise customer base
    • 3+ years Advanced troubleshooting
    • Candidates must be able to work independently Desired Skills and Experience: Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Advanced Microsoft certifications are preferred.
      • BA/BS degree in Business, Communications, or Information Technology highly preferred
      • Expert level of Microsoft enterprise software product offerings
      • Excellent demonstrated customer service skills - provided by Dice Active Directory 2R2 PowerShell, DNS, GPO, DHCP Active Directory Federation Services / Certificate Services Active Directory Rights Management Service Active Directory Security and Delegation

        Keywords: JDA TSG, Irving , Premier Field Engineer Active Directory, Engineering , Irving, Texas

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