Posted on: September 13, 2019
Purpose of JobWe are seeking a talented Engineering Manager for our
Plano, TX facility.
This job posting is for multiple, current/future opportunities.
Engineering Manager manages one or more analytical, business or
technical support activities. Authorizes and influences the
development and delivery of business solutions that enable optimal
business performance. Provides and is accountable for technical
leadership in the plan, design, development, testing,
implementation, or maintenance of business solutions. Leads and
directs change management, process improvement, or technical
support initiatives. Provides direction and analytical support and
directs business plan development to execute initiatives. Advises
senior management and provides high level consulting. This position
is typically responsible for managing a team of employees engaged
in one functional activity.Job RequirementsABOUT USAAUSAA knows
what it means to serve. We facilitate the financial security of
millions of U.S. military members and their families. This singular
mission requires a dedication to innovative thinking at every
level. In each of the past five years, we've been a top-40 Fortune
100 Best Companies to Work For -, and we've ranked among Victory
Media's Top 10 Military Friendly - Employers 13 years straight. We
embrace a robust veteran workforce and encourage veterans and
veteran spouses to apply.
ABOUT USAA ITOur most important qualification isn't technical, it's
human. Here, we don't just sit in front of a screen. We stand
behind our 12 million members who rely on us every day.We are over
5,000 employees strong, -a passionately supportive and
collaborative team built on agile principles. We've been a top-two
Computerworld 100 Best Places to Work in IT five years in a row and
were recently named a Top 50 Employer for Minority Engineers & IT
by Workforce Diversity Magazine.See what it's like to work for a
company where your passion meets our purpose:USAA Information
Technology: A Realistic PreviewPRIMARY RESPONSIBILITIES
- HUMAN RESOURCES: First level people management responsibilities
include hiring, termination, performance management and pay
management. Provides formal and informal training and coaching to
team in expected behaviors and activities. Monitors and tracks
progression of unit goals and objectives. Directs quality work
efforts, team assignments and problem resolution.
- DOMAIN: Operational Management (Day to Day): Accountable for
the day to day operation of technical domain. Engages and involves
all necessary USAA teams as appropriate. Regularly identifies,
monitors and evaluates key metrics to ensure health and progress
within respective domains. - Anticipates and responds appropriately
to new demands, priorities, challenges, or obstacles. Defines and
articulates a clear role and direction for own work unit,
consistent with the organization's mission, strategy and direction.
Collaborates with executives and/or senior directors with defining
organizational goals and strategic plans.
- FINANCIAL MANAGEMENT: Each manager is expected to manage and
forecast unit level expenses which may include department
allocations, Product/Component, 3rd Party, project/program,
software and vendor expenses.
- CUSTOMER RELATIONSHIP MANAGEMENT: Effectively manages
relationships with customer and supporting teams during execution
of unit responsibilities. Communicates appropriately with teams,
customers, and peers through all communication channels.
- Follows up on critical issues in a timely manner.
- VENDOR RELATIONSHIP MANAGEMENT: Manages and leverages the
relationship with 3rd Party vendors to ensure achievement of domain
objectives. May be responsible for vendor management activities
including service agreements, staff augmentation and technology
- Bachelor's degree required, or 4 additional years of related
experience beyond the minimum required in lieu of a degree.
- 8 or more years of experience in a business, analytical or
technology support function.
- 3 or more years as a team lead or manager in a relevant
business function or technology environment.PREFERRED
- Experience with an industry Agile Framework (like SAFe or Lean)
as a Product Manager or Release Train Engineer.
- At least 4 years of hands-on experience with software
Oriented Programming, Cloud Infrastructure development or
- 4+ years of Financial Services experience.
- At least 3 years of experience leading a team of software
engineersBENEFITS -USAA's most valuable resource is our 33,000
employees. We promote a culture of diversity and inclusion,
encouraging varied perspectives and ideas.Our team enjoys
world-class benefits, pay and highly competitive reward
opportunities, including comprehensive healthcare, wellness and
wealth building programs, employee resource groups, 401K matching
dollar-for-dollar up to 8% of pay, career planning, continuing
education, and parental leave. We promote a strong work-life
balance with a variety of on-site services and conveniences
depending on location, including a daycare, health center and
pharmacy, multiple dining options, company stores, covered parking
and free fitness centers. USAA is a casual dress
environment.***Selected candidates will attend and complete the
Management Development School program in San Antonio, TX, during
their first six months in position.***The above description
reflects the details considered necessary to describe the principal
functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in
the job.At USAA our employees enjoy one of the best benefits
packages in the business, including a flexible business casual or
casual dress environment, comprehensive medical, dental and vision
plans, along with wellness and wealth building programs.
Additionally, our career path planning and continuing education
will assist you with your professional goals.Relocation assistance
is available for this position.
Keywords: USAA, Irving , Engineering Manager, Engineering , Irving, Texas
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