HR Technology Product Manager
Company: Christus Health
Location: Irving
Posted on: January 9, 2021
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Job Description:
DESCRIPTION SUMMARY: CHRISTUS is powered by people and by
software. It is crucial to our organization that Associates and
software work together seamlessly, to drive operational efficiency,
ensure productivity, and manage costs. This position will be
responsible to establish, influence, and drive elements of our
digital presence and people technology strategy. By joining this
new team, you will have the opportunity to help create and build a
world class experiences at CHRISTUS. As the Digital Experience and
HR Technology Product Manager, you will be responsible for
identifying and implementing technology solutions, tools and
platforms. You will serve as an internal subject matter expert
within CHRISTUS HR Technology department regarding our technology
toolbox, technology integrations, and will also collaborate with
cross functional teams to ensure our technology solutions are
appropriate, aligned with the needs of our business/Associates, and
achieve measurable impact. You will be adamant about the experience
and maintain a user centered focus. * Develop and maintain digital
properties on a variety of platforms (intranet, social, learning,
chatbots, VR, AR, AI, Video, Mobile, and web technologies, etc.) *
Support vendor review process; help onboard new tech vendors as
needed. Ensure efficient monitoring, triage / support, strong
documentation, and proper test coverage on all technology solution
vendors * Assess the effectiveness of existing and proposed
technology solutions * Help identify key projects or audiences
where innovative new techniques will have the greatest impact *
Develop pilot program operations for new technologies * Play an
active role in creating measurement and reporting program; provide
ongoing reports to team; ongoing improvement * Maintain strong
understanding of technology industry trends and best practices and
how it impacts our technology * Consult on the use of technology
solutions and identify which blend of technologies are most
appropriate given a scenario, gathering technical and user
experience requirements as needed * Identify opportunities to
enhance, automate, and integrate with internal platforms and
partner with internal groups accordingly * Customer service -
provide feedback to queries or direct as applicable * Provide
digital support to communication campaigns and other efforts * Be a
leader and active contributor for HR Tech community REQUIREMENTS: *
Bachelor's Degree in Educational Technology or similar from an
accredited university or college * Minimum of 4 years of experience
in digital domains (Including demonstrable digital acumen;
Experience building and maintaining web applications and platforms,
with knowledge of HTML, CSS, and Javascript; Experience with web
technologies, learning / content management systems, multimedia /
authoring tools, and assessment / evaluation tools; Experience
evaluating learning technologies and performing research /
development in the field of learning; Vendor management experience)
* Experience in vendor contract negotiations and management *
Demonstrated expertise as a consultant, innovator and thought
leader * Experience with MOOCs, micro learning, simulations,
virtual reality, augmented reality, self-paced and video-based
learning, chatbots, and artificial intelligence * Experience in
highly matrixed environment desirable * Proven track record of
establishing relationships and experience being a strategic partner
* Proven desire for self-development to keep current with a
continuously changing technical landscape * Process excellence
certifications (LEAN, Six Sigma, Agile etc.) preferred but not
required * Strong communication and customer service skills; strong
project management skills * Eye for the now and next, desire to try
discover new technologies and their application WORK TYPE: Full
Time
Keywords: Christus Health, Irving , HR Technology Product Manager, Executive , Irving, Texas
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