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HR Technology Product Manager

Company: CHRISTUS Health
Location: Irving
Posted on: February 24, 2021

Job Description:

DescriptionSummary: CHRISTUS is powered by people and by software. It is crucial to our organization that Associates and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. This position will be responsible to establish, influence, and drive elements of our digital presence and people technology strategy. By joining this new team, you will have the opportunity to help create and build a world class experiences at CHRISTUS. As the Digital Experience and HR Technology Product Manager, you will be responsible for identifying and implementing technology solutions, tools and platforms. You will serve as an internal subject matter expert within CHRISTUS HR Technology department regarding our technology toolbox, technology integrations, and will also collaborate with cross functional teams to ensure our technology solutions are appropriate, aligned with the needs of our business/Associates, and achieve measurable impact. You will be adamant about the experience and maintain a user centered focus. Develop and maintain digital properties on a variety of platforms (intranet, social, learning, chatbots, VR, AR, AI, Video, Mobile, and web technologies, etc.)Support vendor review process; help onboard new tech vendors as needed. Ensure efficient monitoring, triage / support, strong documentation, and proper test coverage on all technology solution vendorsAssess the effectiveness of existing and proposed technology solutionsHelp identify key projects or audiences where innovative new techniques will have the greatest impactDevelop pilot program operations for new technologiesPlay an active role in creating measurement and reporting program; provide ongoing reports to team; ongoing improvementMaintain strong understanding of technology industry trends and best practices and how it impacts our technologyConsult on the use of technology solutions and identify which blend of technologies are most appropriate given a scenario, gathering technical and user experience requirements as neededIdentify opportunities to enhance, automate, and integrate with internal platforms and partner with internal groups accordinglyCustomer service - provide feedback to queries or direct as applicableProvide digital support to communication campaigns and other effortsBe a leader and active contributor for HR Tech community Requirements: Bachelor's Degree in Educational Technology or similar from an accredited university or collegeMinimum of 4 years of experience in digital domains (Including demonstrable digital acumen; Experience building and maintaining web applications and platforms, with knowledge of HTML, CSS, and Javascript; Experience with web technologies, learning / content management systems, multimedia / authoring tools, and assessment / evaluation tools; Experience evaluating learning technologies and performing research / development in the field of learning; Vendor management experience)Experience in vendor contract negotiations and managementDemonstrated expertise as a consultant, innovator and thought leaderExperience with MOOCs, micro learning, simulations, virtual reality, augmented reality, self-paced and video-based learning, chatbots, and artificial intelligenceExperience in highly matrixed environment desirableProven track record of establishing relationships and experience being a strategic partnerProven desire for self-development to keep current with a continuously changing technical landscapeProcess excellence certifications (LEAN, Six Sigma, Agile etc.) preferred but not requiredStrong communication and customer service skills; strong project management skillsEye for the ?now? and ?next,? desire to try discover new technologies and their application Work Type: Full Time

Keywords: CHRISTUS Health, Irving , HR Technology Product Manager, Executive , Irving, Texas

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