VP of Regional Operations Apply to This Job
Posted on: April 10, 2021
Company: Retail / Retail Stores, Akron, OH Irving, TX Remarks:
Coaches, develops, mentors, empowers and collaborates with District
Managers to develop the regional action plans that will optimize
store profits, create long-term growth and achieve the corporate
Position based in the United States and relocation is not
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
- Supports and communicates the strategic relevance of corporate
initiatives. Translates corporate direction into action plans that
will optimize resources and produce desired results. Collaborates
with District Managers to ensure consistency while addressing
unique district needs.--
- Assesses region to determine the talent necessary to drive
results. Creates and implements action plans to develop or recruit
talent and ensure continuous availability of management staff
needed to meet business objectives. Ensures accuracy of employee
data in system records.
- Visits stores to validate understanding and application of
procedures, initiatives, and policies. Coaches District Managers
and store staff to address and correct the root cause of the
operational or team issue.
- Participates in the creation of visual standards. Coaches the
District Manager or store staff to develop understanding of brand
image and to ensure consistent representation of the brand in
customer interactions and execution of store visuals.--
- Sets actionable goals for self and others that define long term
success. Communicates performance expectations and ensures all
staff members understand the impact of their performance on company
success. Monitors progress and learning of staff and evaluates
performance against standards. Coaches staff through success,
opportunities and skill development.--
- Empowers the District Manager or store staff to respond to and
resolve customer issues
- Provide quality input into the sales, profit, and capital
budget planning processes. Forecasts trends and opportunities
identifies competitive threats and available resources to plan
effective strategies and develop action plans by using all
reporting resources. Implements initiatives that will change
behaviors to produce results.--
- Communicates directly with departmental representatives within
the Store Support Center to provide feedback on store success, make
recommendations for improvements, ask and answer questions, foster
an environment of open communication and accomplish shared
objectives. SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in
accordance with company guidelines, policies and procedures and
applicable laws. These responsibilities include interviewing,
hiring, and training team members; planning, assigning and
directing work; performance evaluations; rewarding and disciplining
employees; addressing complaints and resolving problems.
Typically manages 13 to 15 District Managers who are responsible
for 15 to 17 stores in each district. This job is responsible for
the overall direction, coordination, and evaluation of the
To perform this job successfully, an individual must be able to
perform each essential duty. The qualifications listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals to
perform the essential functions.
- Ability to lead others to implement strategies and processes
and accomplish business results
- Demonstrate enthusiasm and commitment to change processes.
- Strong communication, negotiating, presentation and effective
business management skills.
- Demonstrate effective relationship skills.
- Ability to manage interpersonal conflicts.--
- Demonstrate an understanding of operational and financial
reports and the ability to interpret data to create action plans.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have a valid driver's license and proof of insurability.
EDUCATION and/or EXPERIENCE
Bachelor's degree preferred or equivalent work experience. Minimum
of 10 years experience in resource management, preferably in retail
sales with a jeweler or specialty retailer to include 4 years'
experience with multi-unit responsibility.
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