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Tech Bus Services Associate -Tech Release Management Analyst

Company: Wells Fargo
Location: Irving
Posted on: November 18, 2021

Job Description:

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels. Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees. Influence technology selection by gathering and reviewing customer information, working with technology teams to determine if custom solution is necessary, and recommend best option to the customer. Provide guidance on leveraging new technology. Request sizing estimates and reviews for reasonableness. Ensure service quality and cost-effectiveness of solutions. Monitor high profile projects to ensure requests are met on time and within sizing, keeping all parties informed of impacts & changes. Maintain regular contact with all levels of management within Technology and the supported business unit. Conduct research/analysis of competitive market environment for innovative business products & services, regulatory/compliance issues, & implications of new implementations. Leads implementation of most complex projects/initiatives impacting multiple lines of business or across the enterprise. Understands compliance & risk management requirements for supported area & works with other stakeholders to implement key risk initiatives. Primary interface with Financial Industry Leaders for 1 Business Lines. Supports interfaces with Technology Industry Leaders, Analysts & Regulators. Our mission: Deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our team members. Help orchestrate the successful planning, execution, and delivery of technology change by joining our engineering-led Technology team. This specific opening is an opportunity to partner across a variety of teams in delivering excellence in the management of our software releases, using a strong focus on risk-based decisions. Influence technology selection by gathering and reviewing customer information, working with technology teams to determine if custom solution is necessary, and recommend best option to the customer. Provide guidance on leveraging new technology. Request sizing estimates and reviews for reasonableness. Ensure service quality and cost-effectiveness of solutions. Monitor high profile projects to ensure requests are met on time and within sizing, keeping all parties informed of impacts & changes. Maintain regular contact with all levels of management within Technology and the supported business unit. Conduct research/analysis of competitive market environment for innovative business products & services, regulatory/compliance issues, & implications of new implementations. Leads implementation of most complex projects/initiatives impacting multiple lines of business or across the enterprise. Understands compliance & risk management requirements for supported area & works with other stakeholders to implement key risk initiatives. Primary interface with Financial Industry Leaders for Business Lines. Supports interfaces with Technology Industry Leaders, Analysts & Regulators Job Responsibilities: * Managing all WIMT releases * Working with teams, project managers, application and delivery teams to ensure releases and testing completed prior to implementation * Experience with Service Now, Clarity and PAC 2000 * Communicate and report to all levels of management * Provide Solutions for scheduling and exceptions Required Qualifications * 5+ years of technology experience * 5+ years of technology management experience * 3+ years of release management experience * 2+ years of project management experience * 2+ years of experience creating pivot tables and performing data analysis in Excel Desired Qualifications * Experience managing medium technology development efforts within a major line of business * Ability to influence across all organizational levels, particularly senior management * Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills * Excellent verbal, written, and interpersonal communication skills * Knowledge and understanding of Enterprise Project Methodology (EPM) * Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals * Experience with Agile methodology of project delivery * 2+ years of experience with Waterfall project methodologies Other Desired Qualifications * Ability to provide direction in planning, scheduling and implementation of a release * Manage identify conflicts/risks and resolve conflict that impact release scope, quality, and schedules * Plan release windows and cycles across multiple product portfolios * Communicate crucial release plans and changes * Communications/writing of release notes in business terms * Conduct/Communicate release readiness and milestone reviews * Conduct go/no-go readiness sessions * Lead and coordinate checklist and deployment plan execution * Ensure that requirements are clear across dependent project streams with a release * Manage release calendar for interdependencies between application and infrastructure releases * Summarize post release status of completed changes and issues for senior management * Ability to summarize release lessons learned after each release and incorporate them to continue to improve * Ability to analyze change metrics and identify action items to continue improvement * Experience with Service Now, Clarity and Pac2000/Remedy Job Expectations * Flexibility to address incidents as needed 24 hours a day * Flexibility to work in a 24/7 environment, including weekends and holidays Street Address MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO TX-Irving: 2975 Regent Blvd - Irving, TX TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ NJ-Summit: 190 River Rd - Summit, NJ NC-Charlotte: 300 S Brevard St - Charlotte, NC NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC MN-Minneapolis: 550 South 4th St - Minneapolis, MN NY-New York: 30 Hudson Yards - New York, NY Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Benefits Summary Benefits Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Keywords: Wells Fargo, Irving , Tech Bus Services Associate -Tech Release Management Analyst, Executive , Irving, Texas

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