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Senior Manager, Food Operations Design

Company: 7-Eleven, Inc.
Location: Irving
Posted on: November 22, 2021

Job Description:

Overview: Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee-- and Big Bite--. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee-- and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer ObsessedBe Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an "It Can Be Done" AttitudeDo the Right ThingBe AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityLeadership of the development of all fresh food service processes, materials and tools to enable fresh food innovation and successful store operations execution. This is key to achieving Fresh Food Growth with is #1 on the Six Point Plan.Responsibilities:Leadership of the development of all fresh food processes, materials and tools to enable fresh food innovation and successful store operations execution.--- Manage the analysis of fresh food workflow, capacity modeling for equipment and service, labor analysis, yield modeling, ergonomics in design of process/equipment/tools to enable fresh food innovation. Attention to cost optimization is also key.--- Develop solutions with cross functional team members and vendors (as needed) to develop solutions to improve operational ease of the fresh food program.--- Lead assessments of current and test fresh food processes, workflow, spatial organization, labor, yield, equipment models evaluating ergonomics, and utilizing time and motion studies as needed. Implement optimized standards for existing core fresh foods.--- Presentations of new fresh food handling processes, labor, yield and equipment capacity models to executives, franchisees and other internal customers to achieve alignment and support.--- Manage the development of food handling operations processes for all new fresh food products and platforms including the creation of training materials and in store training for the test markets.--- Partner with Store Readiness and Training for operations execution success in test markets and national rollouts.--- Participate in and lead if necessary, Ideation/Problem Solving Sessions grounded in consumer need states including market-place immersions with cross functional and vendor involvement.--- Market place Immersions for outside creative stimulus including visits to key vendor partners, conferences and trade shows.--- Development of team members by providing individual coaching for personal development.Qualifications:--- Bachelors/4 Year Degree--- MBA Preferred.--- 8+ years Restaurant Operations, QSR and/or Convenience Industry experience.--- P&L Experience--- Experience overseeing store or restaurant operations including labor, inventory and sales--- Experience in analyzing/optimizing workflow, time and handling processes, labor and yield for food service brands using a stage gate approach with clear success metrics and cross functional partners.--- Experience connecting business needs with operator capabilities, financial constraints and consumer insights to viable product solutions.--- Experience working effectively with outside vendors, leveraging a broad range of resources to maximize impact to innovation.--- Experience with commercialization/scale up, robustness testing as well as operational considerations for store readiness.--- Expert knowledge of the Microsoft Office Suite with high proficiency in Microsoft Excel. Microsoft Power BI desired.--- Beneficial to have restaurant, fast casual or QSR experience.#LI-KM1

Keywords: 7-Eleven, Inc., Irving , Senior Manager, Food Operations Design, Executive , Irving, Texas

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