Infrastructure Group Manager

Company: Citigroup
Location: Irving
Posted on: January 15, 2022

Job Description:

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients', best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers' client and partner processes to deliver excellence through secure, reliable, and controlled services.Citi Technology Infrastructure provides the critical technical foundation for Citi's operations and is responsible for delivering IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured platforms and data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.The Infrastructure Group Manager is a senior management-level position responsible for managing and guiding Sector database services team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.Responsibilities:Develop strategies to meet business strategy goals and demonstrate in-depth understanding of how Technology Infrastructure integrates within the overall technology function to achieve objectivesLead and motivate a team, conducting managerial responsibilities such as performance evaluation and management, employee selection, compensation, budget management and resource planningResolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areasProvide services by using insights from stakeholder/partner relationships, actively seeking information to understand issues, expectations and needsEnsure essential procedures are followed and contributes to defining standards and recommend reengineering efforts for continuous improvementProvide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sourcesPersuade and influence others through communication and diplomacy skills and negotiate with external parties as neededAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:10+ years of experience in database technology along and experience in managing partners & Clients globally to deliver database services.Experience and knowledge in managing Oracle database technologies ( Oracle Database, Golden Gate , Data Guard, DB encryption).Knowledge and experience in managing MSSQL , PostgreSQL & Couchbase will be added advantage.Experience and knowledge in Automation, Ansible scripting, Unix scripting would be added advantage.Experience in managing larger teams with global footprint will be key for this position.Knowledge and experience in Agile methodology , Project management and tools like JIRA will be added advantage.Managing the Sector technology requirements and provide best in class support.Experience in financial services or large complex and/or global environment preferredConsistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audienceProven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practicesProven analytical, diagnostic and multitasking skills with focus on execution and attention to detailDemonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environmentDemonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirementsEducation:Bachelor's degree/University degree or equivalent experienceMaster's degree preferredCertifications in Oracle-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Infrastructure------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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