Operational Risk Officer - Capacity Planning, VP

Company: Citi
Location: Irving
Posted on: May 12, 2022

Job Description:

Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.-Description:Operational Risk Management's (ORM) mission is to design, maintain and embed a framework that enables Citi to effectively identify, measure, monitor and manage Operational Risk within appetite. To create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks, and to drive actions to address the root causes that persistently lead to operational risk losses and other adverse events. The objective is to reduce operational losses for Citi through preventive actions and solutions to effectively manage and mitigate significant operational risks and vulnerabilities that may arise within systems and technology processes.This role is a strategic professional who develops and executes a methodology ("capacity model") to forecast resource deployment and enhancements across the ORM organization. This resource will report to the ORM Book of Work Leader and partner with the rest of the ORM Initiatives team to apply the capacity model in ORM Book of Work and business administration practices. Identification of requirements, process design, and process execution are critical expectations of this role. Accountable for the development of strategies around implementation of the capacity model.Key Responsibilities:

• Design and implement a comprehensive Capacity Planning process and model to support smart resource deployment and enhancements within ORM
• Introduce industry best practices for resource forecasting and deployment
• Become a key partner across ORM globally through the establishment of a Capacity Model
• Effectively partner with ORM stakeholders to integrate the Capacity Model into BAU processes
• Analyze complex data, prepare, and present product, regional and global Capacity reporting
• Work with the leadership team and hiring managers to understand and action change to improve organizational Capacity Planning oversight
• Support overall ORM Book of Work effort to establish an inventory of ORM challenge activity that is defendable
• Support ORM business administration team tasked with headcount and forecasting budget
• Identify risks and escalate for timely resolution
• Provide production support to produce key deliverables that can be consumed by executivesQualifications:
  • 5-8 years in a global financial services firm or related risk and control function
  • Bachelor's/University degree, Master's degree preferred
  • Innovative, well versed in developing new ideas and improving current processes
  • Proven experience authoring work products, narratives, and presentations that received high executive visibility. It is desired the candidate will have experience managing a portfolio of work, managing work streams to completion under tight deadlines, and being accountable to management.
  • Ability to operate with limited level of supervision and can exercise independence of judgement and autonomy
  • Excellent written and oral communication skills with the ability to synthesize key messages to describe processes and controls for non-technical audiences.
  • Exceptional Communication and presentation skills to peers and upper management
  • Solid relationship management and customer service skills as the provider of a service across multiple teams. Ability to address and resolve conflict while maintaining relationships.
  • Excellent time management, organizational, and influential skills, as the role requires close interaction with ORM Coverage Teams to influence adoption.
  • Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization.
  • Solid analytical and problem-solving skills with excellent follow-up and strong attention to detail.
  • Detail oriented with analytical skills, with an ability to perform data manipulation and presentation. Expert in Microsoft Office Suite, including SharePoint.-Time Type: Full Time-Referral Bonus: 0-Job Level: C13-Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.-Job Family Group:Risk Management-Job Family:Operational Risk-Time Type:Full time-Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Irving , Operational Risk Officer - Capacity Planning, VP, Executive , Irving, Texas