SFMC Technical Delivery Manager (Remote)
Company: Epsilon
Location: Irving
Posted on: May 14, 2022
Job Description:
Company DescriptionJob DescriptionEpsilon is seeking a
Salesforce Marketing Cloud Technical Delivery Manager to join our
Digital Experience (DX) Practice and lead delivery of digital
solutions for our clients. This person will report to the Vice
President, Digital Solutions.You will manage the design and
implementation of Marketing Automation solutions for our clients,
delivering premier, creative, complex, high-volume,
high-visibility, enterprise-scale projects. You'll drive
implementation projects, ranging anywhere from 6 months to two
years, within an expanding professional services group working in
today's hottest and most rapidly growing enterprise software
sectors.*The role is 100% remote and can be based anywhere in the
US.*The work:
- Works in a client-facing role to lead the end-to-end delivery
lifecycle of Salesforce Marketing Cloud solutions including but not
limited to Journey Builder, Automation Studio, Interaction Studio,
Content Builder, Email Studio and Mobile Studio
- Responsible for the overall direction, coordination,
implementation, execution, control and completion of specific
projects.
- Plans and estimates delivery, focusing on project milestones,
resource planning (both on-shore and off-shore), scope, budget,
risk identification and mitigation planning
- Manages day to day on-shore and off-shore project teams during
the project lifecycle
- Manages the project ideation, gathering high-level business
requirements, and defining the detailed requirements and process
into epics and stories
- Develops the documented solutions through hands on
implementation or directing other developers as necessary
- Establishes and evolves best practices for the development
efforts within the Salesforce Marketing Cloud platform
- Identifies risks to the platform or individual initiatives that
they are engaged with and helps develop risk
mitigationsQualifications
- Minimum 3 years of experience leading the successful delivery
of SFMC projects
- 3+ years' experience with Salesforce Marketing Cloud minimally
including the following features: Journey Builder, Automation
Studio, AMPScript, Content Builder, Salesforce Connector, and
Business Units
- Minimum 5 years of project management experience delivering
technology solutions
- Experience with marketing campaign design, implementation, and
execution
- Bachelor's degree or equivalent (minimum 10 years) work
experience
- 3+ years' experience documenting business problems
requirements, designing solutions, and authoring technical
documents
- Experience delivering solutions within waterfall and agile
methodologies
- Knowledge of data extraction, transformation, and load
tools
- Experience across other digital marketing channels: ads, SMS,
mobile apps, web
- Experience with customer data management (data warehouse, data
lakes, CDP, etc.) technologies
- Significant experience with project and workflow management
tools such as MS Project, Jira, Workfront, Monday, Asana, etc.
- Effective problem solving and conflict resolution skills.
- Superior verbal and written communication skills.
- Mastery of scope & change management controls.
- Demonstrates strong leadership and motivation.
- Account management background a plus.
- PMP certification a plus.Additional InformationWhen you're one
of us, you get to run with the best. For decades, we've been
helping marketers from the world's top brands personalize
experiences for millions of people with our cutting-edge
technology, solutions and services. Epsilon's best-in-class
identity gives brands a clear, privacy-safe view of their
customers, which they can use across our suite of digital media,
messaging and loyalty solutions. We process 400+ billion consumer
actions each day and hold many patents of proprietary technology,
including real-time modeling languages and consumer privacy
advancements. Thanks to the work of every employee, Epsilon has
been consistently recognized as industry-leading by Forrester,
Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around
the world. For more information, visit epsilon.comGreat People
Deserve Great BenefitsWe know that we have some of the brightest
and most talented associates in the world, and we believe in
rewarding them accordingly. If you work here, expect competitive
pay, comprehensive health coverage, and endless opportunities to
advance your career.Epsilon is an Equal Opportunity Employer.
Epsilon's policy is not to discriminate against any applicant or
employee based on actual or perceived race, age, sex or gender
(including pregnancy), marital status, national origin, ancestry,
citizenship status, mental or physical disability, religion, creed,
color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any
other characteristic protected by applicable federal, state or
local law. Epsilon also prohibits harassment of applicants and
employees based on any of these protected categories.Epsilon will
provide accommodations to applicants needing accommodations to
complete the application process.For San Francisco Bay and Los
Angeles Areas: Epsilon will consider for employment qualified
applicants with criminal histories in a manner consistent with the
City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
and San Francisco Police Code Sections 4901-4919, commonly referred
to as the San Francisco Fair Chance Ordinance.Applicants with
criminal histories are welcome to apply.#LI-SJ1REF155939F
Keywords: Epsilon, Irving , SFMC Technical Delivery Manager (Remote), Executive , Irving, Texas
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