Manager - Research, Strategy, and Enablement - Learning & Development
Company: Deloitte
Location: Irving
Posted on: May 16, 2022
Job Description:
Manager - Research, Strategy, and Enablement - Learning &
Development
Deloitte's Learning & Development (L&D) function delivers
outcome-focused, human-centered, efficient, and innovative
learning, development, and growth solutions designed to help our
professionals best perform at every stage of their career. We
emphasize our strong culture of learning and the growth mindset of
our professionals and offer holistic and continuous learning that
is not just about education but also self-awareness, exposure to
real-world problems, and connections to people. We strive to
position our people to help tackle some of the most complex issues
in business, our communities and society at large.
The Research, Strategy, and Enablement (RS&E) Team serves as
the strategic arm to the US Firm's CLO and L&D leadership team,
also providing support for all the L&D teams. RS&E is
responsible for:
- Implementing and maintaining the L&D Strategy to drive
L&D, Talent, and business outcomes
- Defining how we architect holistic and continuous learning
solutions
- Identifying innovative and effective design elements and
enabling technologies across all modalities
- Providing consultative support to L&D teams on designing
impactful learning solutions
- Defining required capabilities of our L&D professionals and
enabling cross-L&D learning, knowledge-sharing, and
collaboration
- Telling our stories of innovation and impact to Deloitte
stakeholders and to the industry
The Work You'll Do
As a Manager on the RS&E team, you work at the direction of the
RS&E Leader and with RS&E team members to update and
maintain our design process, optimize our learning modalities
through innovative design elements and enabling technologies,
define and cultivate capabilities for our L&D professionals,
market L&D to Deloitte professionals, and tell our stories of
innovation, value, and impact internally and externally - all
focused on engaging and effective learning that addresses business
needs and improves individual, team, and organizational
performance. In this capacity, you manage and support cross-L&D
project teams, provide consultative support to L&D teams, and
collaborate with other stakeholders across Talent, IT, Talent
Services, the businesses, USI, contractors, vendors, and Global, as
well as with external L&D industry groups.
L&D Design and Capabilities
- Update and maintain the design process for all modalities,
incorporating research, innovative practices, enabling
technologies, and outcome and data-driven design and measurement,
with a skills-based focus
- Define and implement design elements and enabling technologies
that optimize engagement and effectiveness for all modalities, with
a focus on personalized learning-in-the-flow, and for the hybrid
environment
- Maintain the L&D technology roadmap and the process for
assessments, pilots, selection, procurement, and
implementation
- Define and enable learning, knowledge-sharing, and
collaboration for L&D professionals to drive skills-focused,
personalized, and in-the-flow learning
- Provide consultative support to L&D and program teams on
solution design, adoption of enabling technologies, and measurement
and analytics
L&D Marketing and Communications
- Drive the implementation and engagement of the L&D Strategy
across L&D, Talent, and business stakeholders
- Maintain the internal communications/marketing plan to drive
engagement in L&D
- Maintain the external eminence plan to sustain Deloitte's brand
and reputation as the L&D leader in the field
- Manage the L&D Strategy impact measurement approach, to
capture and report on the initiatives' effectiveness and impact
Other Responsibilities
- Own and manage key working relationships with L&D leaders
and across other stakeholder groups
- Manage and support cross-L&D teams to execute upon project
objectives while aligning work and roles to ensure optimal
performance
- Embrace and promote agility, proactiveness, responsiveness,
curiosity, strategic thinking, collaboration, creative
problem-solving, and change enablement
- Lead, inspire, and coach team members, fostering individual and
team growth through delegation, feedback, instruction, and
encouragement-building on strengths and developing areas for
improvement
- Coach and mentor team members through established 1:1 check-ins
and other development mechanisms
- Complete and submit 360* professional development and
performance review documentation
- Cultivate an inclusive, high-performing team that maximizes
team member contribution by creating an environment of mutual
support and shared responsibility
- Provide support and other administrative duties for direct
reports
- Utilize employee engagement tactics to encourage employees to
become productive and high-performing and to enjoy their work
Qualifications
Required:
- Bachelor's Degree; Minimum 8 years of related experience
- Ability to work effectively in a fast-paced, multiple projects
environment
- Strategic and critical thinking skills to identify
interdependencies between issues, data, and outcomes
- Project management experience with multiple, concurrent, and
complex work streams
- Strong interpersonal skills and the ability to build
relationships, manage stakeholders, and influence, collaborate, and
build consensus
- Strong analytical skills and ability to identify and present
data-driven insights and trends
- Strong communication skills and the ability to clearly and
succinctly present ideas and insights
- Proficient Microsoft Office skills
- Must be legally authorized to work in the United States without
the need for employer sponsorship, now or at any time in the
future
- Travel up to 20% (While 20% of travel is a requirement of the
role, due to COVID-19, non-essential travel has been suspended
until further notice.)
Preferred:
- Prior learning and development or talent management
experience
- Prior consulting or professional services experience
EA_ExpHire
EA_TALENT_ExpHire
Keywords: Deloitte, Irving , Manager - Research, Strategy, and Enablement - Learning & Development, Executive , Irving, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...