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Manager - Design

Company: Michaels
Location: Irving
Posted on: September 21, 2022

Job Description:

Support Center - IrvingWe're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. To review a comprehensive list of benefits, please visit CO, CT and NYC only -To review pay ranges for the position you are applying for, please visit The Manager - Design role is responsible for managing the creation of user-centered experiences to support Michael's digital touchpoints for our makers and our associates (including but not limited to online, mobile, tablet, apps, and in-store experiences/solutions). Through an expert understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences. Communication tactics may include but are not limited to: wireframes, user flows, competitive benchmarking, user research, and discovery tactics. This impactful role will work closely with cross-functional teams in advocating for the needs of the Design Team. As a Manager - Design you will utilize your project management and leadership skills to mentor and coordinate the work of Designers on the team. You will also work cross-functionally with customers (internal and external), stakeholders, business leaders, and leadership to support the overall vision of the project. As the team grows, you will be responsible for building, growing, and leading your team. We are looking for a Manager - Design who has a mastery of design methodologies and principles demonstrates leadership qualities and is enthusiastic to lead a team of designers to push Michaels Technology forward. Major Activities Provide management of individual contributors on the Design Team

  • Manage and mentor Designers to ensure a consistent and holistic site experience, assigning work and holding the team accountable for delivering high quality work, on (or ahead of) time
  • Scope level of effort of assignments
  • Support team members in their professional development
  • Provide strategic direction for the end-to-end consumer experience
  • Contribute to internal team standards and processes: design system, prototyping toolkits, templates, process development, team metrics
  • Review and partner with other Designers to ensure design decisions are holistic
  • Partner with Research to create test plans, synthesis, and share findings
  • Partner with Design Operations to build project plans, tickets, and tasks
  • Support design team with various projects, presentations, and initiatives (UX SPECIFIC) Design user-centric experience through an iterative design process
    • Champion human-centered design and UI/UX practices using a range of methodologies including, but not limited to discovery, exploration, comprehensive analysis, collaborative work session design and facilitation, ideation, rapid prototyping, and creating frameworks to strategically define ideal experiences
    • Create prototypes using the MIK Design System to showcase multiple design concepts quickly, with an understanding of customer needs, business challenges, and proposed solutions
    • Support design team with various projects, presentations, and initiatives
    • Use design tools to create storyboards, samples, prototypes, and templates for demonstrating user testing
    • Utilize market analysis, results, and updated design architecture based on discovered trends and patterns#LI-LS1 Minimum Knowledge/Skills/AbilitiesMinimum Education
      • Bachelor's degree or equivalent experience Minimum Special Certifications or technical skills
        • Proficiency in current design and collaboration tools, i.e., Figma, Miro, Adobe Creative Suite
        • Advanced experience with Atlassian tools, Confluence, and Jira or equivalent tools
        • Advanced understanding of Agile/Scrum development process
        • Experience working with Design systems and brand guidelines/style guides
        • Advanced experience executing responsive design across digital channels
        • Knowledge of HTML, CSS, and JavaScript capabilities with the ability to work closely with engineers to implement designsMinimum Type of experience the job requires
          • 10+ years digitally focused design experience
          • Leadership experience
            • 3+ years of progressive leadership roles
            • Management experience
            • Ability to scope requests, develop and communicate work required, plan work in a team environment, adjust quickly to changes or new information, and escalate when necessary
            • Digital portfolio demonstrating strong understanding of design including:
              • end-to-end project execution from start to finish including how it was informed by user feedback and data
              • Basic understanding of design systems and style guides
              • Basic understanding of designing responsive designs across digital channels (web/mobile)
              • Exceptional communication and interpersonal skills
                • Must have strong verbal and written communication skills
                • Have confidence and advocate for designs
                • Team player who is open to feedback from all levels of business
                • Ability to deliver information in a clear, concise way, ensuring the organization makes rapid and informed decisions
                • Able to prioritize and manage workload for self and others
                • Strong teamwork and people skills
                • Experience with customer-facing initiatives like user interviews and user testing. Basic understanding of various user research methodologiesOther
                  • Ability to take work from problem statement to concept to low fidelity to high fidelity
                  • Excellent visual design skills with sensitivity to user-system interaction
                  • Up to date with the latest trends, techniques, and best practices
                  • Workshop planning and facilitation
                  • Executing in store applications -
                  • Proficiency in working and developing brand guidelines, style guides, and design systems
                  • Ability to lead ideation
                  • Able to share your discoveries, gather and integrate feedback, influence, and create energy for an idea and or initiative visually and verbally Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Keywords: Michaels, Irving , Manager - Design, Executive , Irving, Texas

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