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Senior Manager User Experience - Design

Company: 7-Eleven, Inc.
Location: Irving
Posted on: September 24, 2022

Job Description:

Overview: Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite . "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer ObsessedBe Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an "It Can Be Done" AttitudeDo the Right ThingBe AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityA high-level performing team leader with ability to build team relationships and drive tasks for initiatives in contribution to product design. Ability to focus on several design projects simultaneously. Ability to understand how integrated products affect the eco-system in-order to recommend opportunity and solutions for improvement.Decipher, conduct and organize research, work with research team to determine and design information architecture that supports product roadmap and sprint cadence. Ability to produce experience flows for user experiences through the creation of sketches, IA, and wireframes.Understanding and experience working with design-systems; ability to adhere design to specific conventions and design guidelines set by DSM. Ability to create design aesthetics and interaction design for elements and components by the way of mockups/comps, high-fidelity compositions and rich prototypes. Ability to make-ready final screen design or animation for developers using tools and process that deliver to-the-pixel design.Standardize UI/X across software & hardware products within 7 eleven Product Ecosystem.Responsibilities:As a Senior Manager UX, you'll advocate for the customers, associates, and enterprise users who use our products as well as the business. You'll manage a team of UX designers to plan, design, and build digital products within 7-Eleven. You'll partner with Product and Technology Leaders to define and drive high quality design deliverables across product design initiatives. The ideal candidate has experience across many design disciplines, is knowledgeable about the latest interaction and design standards, and has a passion for design quality.Key Responsibilities and DutiesProvide leadership for a team of UX Designers, inspire and mentor them, serve as a champion of their work, guide them, and elevate their efforts to the next levelCollaborate with key stakeholders, product, and technical leaders to gain alignment and shared understanding of the product vision and key goalsContribute to strategic decisions that shape the 7-Eleven customer, associate, and enterprise experiencePartner with key stakeholders, product, and technical leaders to gain alignment and shared understanding of the product around its vision and key goalsAnticipate bottlenecks, provide escalation management, and articulate risks, trade-offs, and recommend priorities based on balancing customer needs, business needs and technical constraints This position is onsite in Irving, TXQualifications:14+ years of experience in UX design and 5+ years managing or leading design teamsCreative problem solver who leans into collaboration to create delightful experiencesPortfolio of UX-focused work samples for responsive web and native mobile applicationsExperience taking a product from inception to launchEffectiveness managing multiple stakeholders and working across organizational boundaries to define, manage, and prioritize work streams with leadership expectationsStrong expertise of the user-centered design process, methods, principles, and skillsExcellent leadership, communication, project management, and organizational skillsKnowledge and understanding of Agile, Lean UX and Mobile First principlesProficient in all areas of UX design including interaction design, information architecture, visual design, prototyping and user researchSolid proficiency in design, prototyping and collaboration tools including Figma and MiroDegree will preferably be in HCI or Computer Science. Experience will be considered in lieu of degree This role is based onsite in Irving, TX.


Keywords: 7-Eleven, Inc., Irving , Senior Manager User Experience - Design, Executive , Irving, Texas

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