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Business Execution Senior Manager

Company: Wells Fargo
Location: Irving
Posted on: March 18, 2023

Job Description:

About this role: Wells Fargo is seeking a Business Execution Senior Manager in Home Lending Transactions and Processing as part of Consumer Lending. This senior level manager position reports directly to the Operations Executive and will be responsible for supporting Wells Fargo's strategic plans to create a more focused Home Lending business aimed at serving bank customers, as well as individuals and families in minority communities. This leader will be responsible for supporting transfer activities with our insurance monitoring, payment maintenance and administrative tasks in home lending. S/he will lead a distributed team across multiple operations centers and locations and will have to manage significant complexity across a wide span of differing technologies. This role will have up to 100 employees reporting to it. Learn more about the career areas and lines of business at In this role, you will:

  • Lead the strategy, management, and execution of transferring account maintenance, records management, document management, payment processing operations to third part vendor
  • Drive the advancement of strategies to enhance Wells Fargo's objectives to serve bank customers and underserved communities
  • Focus on transferring large volume of manual processes
  • Implement lean management processes across the team. Including coaching, problem solving, metrics and value stream (to name a few)
  • Partner across different teams to drive and manage complex projects
  • Build and lead a diverse high performing and experienced management team and workforce supporting a culture focused on the customer where team members are skilled, engaged, empowered, and can perform to their highest potential.
  • Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
  • Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
  • Manage allocation of people and financial resources for Business Execution
  • Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications:
    • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
    • 3+ years Management experience Desired Qualifications:
      • Knowledge and understanding of home lending or consumer lending
      • Experience with mortgage servicing account management
      • Knowledge and understanding of loan administration mortgage servicing
      • Knowledge and understanding of back-office support in the financial industry
      • Excellent verbal, written, and interpersonal communication skills
      • 4+ years of leadership experience including coaching on multiple employee relations issues that vary in scope and complexity, oversight, or delegation of work
      • Ability to motivate a team and lead strategic initiatives, collaborating across a large organization and multi-tasking as required
      • Experience successfully collaborating with others in a change driven environment
      • Ability to influence across all organizational levels, particularly senior management
      • Ability to drive and lead organizational change in a dynamic environment
      • Compliance and regulatory systems experience
      • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
      • Knowledge and understanding of project and process management
      • Ability to manage initiatives including detailed planning, process management, and documentation
      • Superior project management skills Job Expectations:
        • Superior project and process management skills and experience specific to Servicing Transfer
        • Strong knowledge of home lending
        • Strategic Leadership - Creating and achieving a desired future state vision through influence on individual and group goals, reinforcements, and systems.
        • Results oriented with outstanding ability to motivate teams and mobilize the resources to accomplish objectives.
        • A true team player and collaborator, translating prior knowledge and experience into strong and productive relationships internally and externally.
        • A strong and effective manager and leader, capable of attracting, mentoring, retaining, and promoting talented and productive staff.
        • Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic.
        • Able to lead change effectively and constructively in an organization.
        • Travel up to 20%
        • Hybrid schedule; 3 days in office, 2 days remote
        • This position is not eligible for Visa Sponsorship Posting Location:
          • Raleigh, NC
          • Charlotte, NC
          • Chandler, AZ
          • Phoenix, AZ
          • Roanoke, VA
          • Fort Mill, SC
          • San Antonio, TX
          • Dallas, TX
          • Minneapolis, MN
          • Des Moines, IA Preferred location(s) are noted above. Other locations in some US markets may be considered. Relocation assistance is not available for this position. Compensation: Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long - term incentive awards. Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Irving , Business Execution Senior Manager, Executive , Irving, Texas

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