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IT Release Manager

Company: 7-Eleven
Location: Irving
Posted on: March 20, 2023

Job Description:

Overview --- Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee - and Big Bite -. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee - and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. --- How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an "It Can Be Done" Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. --- About This Opportunity Responsibilities 7-Eleven is seeking a Release Manager who will be responsible for coordinating and managing software releases. The ideal candidate will have a strong understanding of release management to help with pre-release and post-release activities, communication, and coordination. On a day-to-day basis, the Release Manager will facilitate the flow of information between the Product and the Development teams as well as champion Agile Methodologies and Principles. Work closely with development teams to ensure that code changes are integrated and tested prior to release. Develop common strategies for release governance across multiple departments. Establish consistent release management processes. Facilitate cross-department coordination of release management functions. Track an enterprise-wide release calendar. Measure release cadence and effectiveness using common metrics across the entire software portfolio. Define common mechanisms for rollback and standards for capturing release-related performance indicators. Identify opportunities for greater efficiency across the enterprise. Communicate with stakeholders, including product owners, development teams, operations teams, and customers, to ensure that releases are delivered on time and meet expectations. Facilitate and/ or participate in release readiness reviews, milestone reviews and business Go/No-Go Reviews. Continuously work toward improvements in the release process across the program. Qualifications Education: 4Yr Degree Years of Relevant Work Experience: 5+ years Years of Management Experience: NA Certifications/ Licenses: Release train Engineer (RTE) strongly preferred. ITIL (Information Technology Infrastructure Library) preferred. Agile certifications from Scrum Alliance or other recognized entities (CSM, PMI-ACP) preferred. Experience working with ART's(Agile Release Train). Specific Knowledge and Skills 5+ years of Release Management experience working with various Applications/ Services/ Dev Ops teams Knowledge of the release management lifecycle which involves: Planning, building, testing, communicating, deploying, and reporting. Excellent written and verbal communication skills with the ability to document key decisions, risks, and action items. Atlassian knowledge (Jira and Confluence). Experience with ServiceNow. A good understanding of Change Management, ITIL, Configuration Management. Strong verbal & written communication skills. Strong communication, facilitation, presentation, and consensus building skills.

Keywords: 7-Eleven, Irving , IT Release Manager, Executive , Irving, Texas

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