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General Manager Strategy and Operations - Florida

Company: 7-Eleven, Inc
Location: Irving
Posted on: September 16, 2023

Job Description:

Overview--- Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee - and Big Bite -. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee - and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.--- How we leadAt 7-Eleven we are guided by our Leadership Principles.

  • Be Customer Obsessed
  • Be Courageous with Your Point of View
  • Challenge the Status Quo
  • Act Like an Entrepreneur
  • Have an "It Can Be Done" Attitude
  • Do the Right Thing
  • Be AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.--- About This Opportunity Responsibilities7NOW is the ecommerce division of 7-Eleven, dedicated to revolutionizing convenience e-commerce and delivery across the United States. Our mission is to serve our community by connecting our ecommerce customers with merchant partners, supported by local gig-economy drivers. As part of our integrated approach, Skipcart, which is the last mile delivery business unit of 7-Eleven, plays a crucial role in ensuring swift and efficient deliveries.OverviewWe are seeking an ambitious and results-oriented leader to join our team as the Strategy and Operations Growth General Manager Florida. In this pivotal role, you will take ownership and accountability for all aspects of the business in the Florida region. Your primary focus will be driving top-line growth of order volume, owning the P/L, and maximizing profitability. You will be leading several business units, including 7NOW (7-Eleven's ecommerce marketplace) and Skipcart delivery (white label delivery service). As General Manager, you will collaborate with sales and account management to identify and partner with merchants, oversee both offline and paid marketing efforts, and optimize the marketplace app to attract and retain consumers. Additionally, you will make data-driven decisions on investments made on the consumer, merchant, and driver side. In this role, you will indirectly manage regional sales teams, marketing teams, and driver operations teams, while working closely with product and engineering teams to exponentially grow the business.Responsibilities:
  • Define a clear vision, goals, and strategy to drive growth and achieve targets in the Florida region.
  • Partner with merchant, consumer, driver ops, product, engineering, and analytics teams to establish goals and build strategic programs, influencing and engaging across the company.
  • Align and integrate the Florida region's growth objectives with the firm's business strategy through strategic planning, data analysis, forecasting, and budgeting.
  • Utilize strong quantitative analysis skills, including SQL, Excel, and data analysis, to derive actionable insights and support decision-making.
  • Utilize SQL and Excel mastery to conduct data analysis, identify trends, and provide actionable insights to enhance decision-making and drive business results.
  • Apply your exceptional problem-solving abilities to tackle challenges by breaking them down and reaching the most detailed solutions.
  • Embrace a bias for action and conduct scrappy tests to validate hypotheses and drive quick and effective solutions.
  • Collaborate with Product and Technology teams to identify and implement technology enhancements for better merchant experience and operational efficiency.
  • This role will be based in Florida, preferrably Orlando. Qualifications
    • 2-4+ years of experience in a top tier consulting firm (McKinsey, Bain, or BCG) and demonstrate relevant expertise in strategy, technology, investment banking, analytics, or similar fields, preferably in high-growth or tech businesses.
    • Demonstrate a deep understanding of the Florida region, and ideally, have experience living in the area.
    • Strong leadership skills, with the ability to lead and drive cross-functional initiatives in a fast-paced environment.
    • Excellent relationship-building skills, capable of engaging with senior leadership and managing multiple priorities effectively.
    • Advanced problem-solving and analytical skills, including proficiency in SQL and Excel.
    • Exceptional written and verbal communication abilities.Education Qualifications:
      • Bachelor's degree in Business Administration or a relevant discipline.
      • A Master's degree in Business Administration (MBA) or a related field is preferred.
      • Additional professional certifications in strategy, analytics, or relevant areas are advantageous.#INDSJ711IT#DCE-PGU

Keywords: 7-Eleven, Inc, Irving , General Manager Strategy and Operations - Florida, Executive , Irving, Texas

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