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Compliance Manager, Account Operations

Company: CBRE
Location: Irving
Posted on: July 1, 2024

Job Description:

Compliance Manager, Account Operations

Job ID

168611

Posted

11-Jun-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Engineering/Maintenance, Facilities Management

Location(s)

Irving - Texas - United States of America

About the Role:

The purpose of this position is to oversee the compliance maintenance management and safety programs for multiple facilities and manage performance metrics in accordance with account Key Performance Indicators.

What You'll Do:

Manages planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPIs.

Manages to established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics. Documents in the maintenance work order system and reports to client as appropriate to agreed upon reporting requirements.

Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as The Joint Commission and AAAHC.

This role requires 50% travel, mainly in-state (Texas), with a small amount out-of-state.

Provides guidance for on-site inspections, assisting inspectors and surveyors in the performance of their duties; provides reporting as required.

Oversees safety programs are implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices.

Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client.

Provides informal supervision to individual employees within single functional or operational area. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

Other duties as assigned.

What You'll Need:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Requires Healthcare industry compliance experience and familiarity with accreditation organizations such as Joint Commission and AAAHC.

CHFM designation strongly preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree strongly preferred. Min of 4 years Engineering and/or Maintenance Management related experience/training.

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Keywords: CBRE, Irving , Compliance Manager, Account Operations, Executive , Irving, Texas

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