Commercial Lines Account Manager

Company: Tower Street Insurance
Location: Dallas
Posted on: May 11, 2025

Job Description:

Commercial Lines Account Manager

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Tower Street Insurance is a highly reputable and fast-growing agency seeking a high-achieving, detail-oriented Commercial Lines Account Manager to join our Agency, based in Dallas, Texas. If you are an individual who understands the importance of customer service, being a team player, and having extensive insurance knowledge, and values the ability to work for a growing organization, then we are interested in speaking with you about being a part of our team.

Essential Functions:
Provide technical support for the producer in maintaining existing commercial accounts by the objectives and procedures outlined in the agency procedures and workflows
Responsible for coordinating the renewal process, account development, and retention of existing customers
Collect necessary renewal marketing information, such as supplemental applications, schedules, and loss runs
Provide quotes for new and existing business, update applications, assist with marketing process, prepare proposals/summaries, and/or premium comparisons
Ability to handle insured and underwriting questions
Ability to create and process finance agreements
Orders and issues binders, certificates, policies, endorsements, and other related items
Complete all billings and invoicing on new business, renewals, endorsements, audits, and monthly reports
Proficient in all Account Processor essential functions & responsibilities
Responsible for maintaining the integrity of client and policy information in the agency management system
Establish and build relationships with customers and carriers


Required Skills:
Ability to obtain a thorough understanding of commercial lines underwriting and coverage, and interpret abstract data fromthe client
Intermediate PC skills, with the ability to effectively utilize the agency's management system
Ability to work within a fast-paced, changing priority environment
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Ability to communicate effectively, both verbally and in writing
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality


Qualifications:
At least 5 years as a Commercial Lines Account Manager, along with an understanding of Commercial Property & Casualty insurance coverage.
Applied Epic Agency Management System or a similar insurance management system.
Proficiency in MS Office Suite, particularly Word, Excel, and Outlook
High School Graduate (College degree - preferred or related work experience)
Must hold a Property & Casualty Insurance License
Attention to Detail and Organizational Skills
Strong Customer Service and Interpersonal Skills
Time Management Skills, along with the ability to work in a team environment
Excellent Written and Verbal Communication


Company Benefits
A company with a Strong Brand and Positive Culture
Competitive Pay (salary and semi-annual bonus potential)
Company paid health premiums
Paid Holidays
401K plan with a discretionary company match
Training CE classes on and off-site

Keywords: Tower Street Insurance, Irving , Commercial Lines Account Manager, Executive , Dallas, Texas