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Senior Technical Program Manager - GCG: Global Digital and Cloud Techn

Company: Citi
Location: Irving
Posted on: June 14, 2018

Job Description:

  • Primary Location: United States,Texas,Irving
  • Other Location: United States,Florida,Jacksonville
  • Education: Bachelor's Degree
  • Job Function: Bus Strategy, Planning & Admin
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID:

    At Citi, we believe in using the power of modern engineering technologies and practices to improve people's lives. Increasingly, with the adoption of smart phones and watches and the cloud-based computing solutions that back them, individuals carry their compute capabilities on their person allowing them to manage the transactions that make up their lives in the moment and as they see fit. Our mobile first banking strategy was established to ensure that we embrace this change, leap frogging traditional banking paradigms to drive the creation of the bank of tomorrow. No mean feat. To advance this change the Global Digital and Cloud Technology organization has been designed to ensure that our customers always have the very best capabilities the financial industry has to offer available at their fingertips by creating an ecosystem of collaborative financial web services. At Citi, we believe in the bank of tomorrow. And we believe ruthless backlog prioritization, incremental delivery and short-interval scheduling are the tools that will take us there.

    We are searching for a certain kind of person who is excited by the idea of shipping Global Digital software products into production. Are you technical? Are you passionate about helping those around you be more effective? Do you think about technology as a way to increase efficiency and change how business operates? We are looking for candidates that share our passion for tackling complexity head-on, to help build platforms that can scale through multiple orders of magnitude. As a Technical Program Manager, you will play a key role within engineering, driving huge projects that span the organization. You contribute to the technical strategy, design choices, and decisions for a product or service. You are accountable for the planning, execution, and delivery of projects from inception to completion, related to an existing technology product or program. You proactively manage the end-to-end delivery of engineering work through the Global Digital engineering organization and all dependent organizations, reporting out progress, ensuring dependencies are covered. You operate between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. You should be comfortable with ambiguity with a desire to create, iterate and improve.

    In this role, you will have the opportunity to demonstrate your technical chops, while defining and driving program initiatives and using your technical knowledge to work with the engineering teams to deliver. Thinking strategically and tactically along with being innovative, an exemplary leader, an excellent communicator, influencer, and working with a premier team will help you be successful in the role. Leading and navigating cross-functional efforts should come naturally, along with having tried and true experience partnering with marketing and engineering teams to synthesize a variety of technologies and capabilities into high quality simple products and features that customers' love. You will need to be a smart risk taker, who can deliver big ideas as well as transform them into scalable programs. This position has exposure to senior members of the organization, where you would be preparing documentation for senior executives and align roadmaps with organizational objectives.

    --- Accountable for managing the lifecycle for a complex cross functional body of work that has a long term positive impact on the company
    --- Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
    --- Works closely with development teams to build and launch new products, features and programs.
    --- Influences across multiple teams and organizations.
    --- Drives internal and external process improvements across multiple teams and functions.
    --- Operate successfully in ambiguous environments.
    --- Removes blockers and always find the path forward in challenging situations
    --- Handles multiple contending priorities simultaneously in an exciting environment.
    --- Communicates upward and outward
    --- Has strong interpersonal skills.
    --- Operates successfully in ambiguous environments.
    --- Bachelor's degree computer science.
    --- 10+ years in development/program management/technical discipline working directly with software development teams.
    --- Prior experience with Card Payments (VISA, MasterCard, ISO, EMV, issuance and acceptance, debit/credit, tokenization standards)
    --- Experience in Digital Payments domain and transaction models that integrate into the Digital Payment space
    --- Strong analytical and quantitative skills; Data driven and results-oriented
    --- Demonstrates strong cross functional leadership to aligning process, projects, and people to meet business goals in cross-functional team settings
    --- Demonstrated past experience in defining and measuring team success via data-driven metrics & reporting
    --- Experience delivering with an agile methodology is a must.
    --- Experience in affecting large culture change
    --- A track record of project delivery for large, cross-functional, projects.
    --- Experience of building and launching a new product or service from the ground up.
    --- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations.
    --- Organizational and coordination skills along with multi-tasking capabilities to get things done.

    Keywords: Citi, Irving, Senior Technical Program Manager - GCG: Global Digital and Cloud Techn, Executive, Irving, Texas

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