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Sales Manager, Customer Development

Company: Mimecast Services Limited
Location: Irving
Posted on: July 10, 2018

Job Description:

ID 2018-3122Job Location(s) US-TX-IrvingPosition Type Permanent - Full TimeMore information about this job:Overview

This role is based within our Customer Development Sales team here at Mimecast and we are looking for an exceptional person with strong sales and leadership skills. This is a very rich part of the U.S. market, and a space where the Mimecast proposition resonates very well.

The ideal candidate will be an experienced sales professional that exhibits a high level of leadership qualities both in terms of inspiring their teams but also delivering consistently high results.

This position will manage a team of sales professionals who are responsible for developing strong relationships and incremental sales opportunities with our existing customer base.


  • Manager in charge of all sales activities for current customer accounts in territory
  • Develops, or participates with the staff, in the development of the Strategic go-to-market plan
  • Provides leadership to the day-to-day operations of the sales department, while maintaining focus on the company's strategic goals.
  • Establishes performance goals for all sales department employees, and monitors performance on a continual basis.
  • Develops and/or maintains and improves business relations with all customers & partners of the Company.
  • Responsible for driving revenue and use learning's from that experience to refine sales processes and to build an appropriate team;
  • Attract, retain, train, and motivate a diverse sales force;
  • Achieve monthly / quarterly / annual business targets.
  • Sign up to and execute against a set of end to end sales methodology and process (Gold Standard Sales Orders)
    Key Performance Indicator's:
    • Weekly end user activities
    • Forecasting accuracy
    • Pipeline stats
    • Account penetration and incremental growth


      • Minimum of 3 years in sales leadership position in IT (ideally within email / messaging / security / or storage
      • Demonstrable track record of successfully leading direct and indirect sales teams
      • Proven ability to build integrated sales and marketing plans
      • Ability to manage risks, priorities and expectations in a fast-paced environment
      • Superior problem-solving and analytical skills
      • Proven capability of developing talent from within the business
      • Ability to work with and gain input and resources from multiple teams and disciplines
        Desirable skills:
        • Strong business / commercial acumen
        • Strong communication skills (Written and Verbal)
          Person Specification:
          • Results-oriented with a positive outlook
          • A natural forward planner who critically assesses own performance and that of their team members
          • Comfortable with a high performance and dynamic environment
          • Thrives to improve everything they do
          • Leads from the front

            We offer a highly competitive rewards and benefits package including dental, healthcare, vision, and life insurance options, Flexible Spending Accounts, and a 401(k) plan. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters thrive on being high performers, problem solvers, and team players with passion, integrity, and effectiveness.

            Mimecast is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.


            Keywords: Mimecast Services Limited, Irving, Sales Manager, Customer Development, Executive, Irving, Texas

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