Hotel Manager - Staybridge Suites - Irving
Company: InterContinental Hotels Group
Posted on: October 9, 2018
Apply Now Description About us Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG?, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips. We're growing; grow with us. Your day to day Manage the day to day operations of the hotel to maximize profitability and to ensure superior service and product quality are maintained. Financial Returns: * Assist Regional Operations/General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations as follows: * Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved. * Food and beverage departments to ensure standards of operation and quality are maintained and food and beverage profit and revenue goals are achieved. * Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel as it relates to appearance, cleanliness, and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel. * The security function to ensure a safe and secure environment for guests, employees, and hotel assets. * Sales functions to ensure that goals are established and achieved to meet the hotel's overall financial objectives. * Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations. * Accounting and purchasing controls and procedures are implemented and maintained. * Develop, mange, and foster positive owner relationships if applicable and provide ongoing information and status reports. * Interact with outside contacts: * Guests ? to ensure their total satisfaction * Owners and/or Principals ? regarding operational updates and current issues * Vendors ? to resolve any vendor performance issues, etc. * Regulatory agencies ? regarding safety and compliance matters * Other contacts as needed (Professional organizations, community groups, local media) * Perform other duties as assigned. PEOPLE: * Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert Regional Operations/General Manager of potentially serious issues. * Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. GUEST EXPERIENCE: * Make recommendations for capital improvements to enhance the assets of the company and brand loyalty. RESPONSIBLE BUSINESS: * Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Operations/ General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures. What we need from you Bachelor's degree in Hotel Administration, Business Administration or equivalent, plus four to six years of general management experience in a high level operations role or some prior general management experience, or an equivalent combination of education and experience. Type and level of experience required may vary slightly based on size and complexity of operation. Must speak fluent English. Other languages preferred. What we offer We'll reward all your hard work with a great salary and benefits ? including great room discount and superb training. Join us and you'll become part of the global IHG family ? and like all families, all our individual team members share some winning characteristics. As a team, we work better together ? we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. IHG is an equal opportunity employer. Minorities/Females/Disabled/VeteransSDL2017
Keywords: InterContinental Hotels Group, Irving , Hotel Manager - Staybridge Suites - Irving, Executive , Irving, Texas
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