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Build/Release Manager

Company: Allstate Insurance Company.
Location: Irving
Posted on: June 14, 2019

Job Description:

Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.Job DescriptionThe Area Release Manager will be responsible for implementing and monitoring release processes for the progression of initiatives/workstreams throughout the SDLC (all methodologies). The role is capable of support of DCIO releases based on assignment (moderate complexity), with some guidance, ensuring successful delivery and documentation of issues/risks/production deployment. Responsibilities are broken out by ITIL areas of responsibility.Key Responsibilities Release Planning

  • Knowledge of all Enterprise Release milestones/checkpoint
  • Ensure all documentation stored appropriately
  • Manage relationships and coordinate projects between multiple teams in diverse locationsRelease Monitoring
    • Clearly understand the scope of the Release by working closely with Portfolio Management, Project Management, Testing and CTS Delivery Leads to track project UINs, PRBs or INCs in a Release
    • Guide delivery teams on creation of Release Advisory Board (RAB exception requests for projects that dont fit in Release guidelines
    • Represent Release Management in RAB meetings for projects requesting exception approval
    • Track/Monitor/Report release health and identify risks and issues that affect release scope, schedule and quality and provide status (as needed)
    • Ensure requesters create and move change records through the approval process in compliance with the Enterprise Change Management guidelines
    • Work with other DCIOs in APLT to determine inter-dependencies of projects/changes when projects are added or pulled from a release
    • Ensure all deferred defects are logged and tracked
    • Monitor, Track and Report on projects for compliance to Enterprise milestones/checkpoints (ex: SCF, HCF, Deployment Completion Status)
    • Facilitate Go/No-Go decision for the Release and Communicate to stakeholdersRelease Deployment
      • Document and communicate overall Release Scope and Deployment plan with stakeholders
      • Monitor to ensure all change records are identified and deployed within the release (includes monitoring completion of closure code information)
      • Ensure proper contact names/phone numbers are available for deployment weekend support
      • Lead and coordinate the Go-Live activities including the execution of the deployment Plans and checklists (if applicable)
      • Measure and monitor progress to ensure application releases are deployed successfully
      • Tracks issues reported during deployment/validation processRelease Post Deployment
        • Monitor all release issues through resolution and communicate status during functional release window
        • Facilitate completion of Lessons Learned documentationGeneral Leadership
          • Change administration possess the ability to explain the change process to change requesters for which you are responsible be an advocate for your area of responsibility
          • Creation of release records in Service Now
          • Partner with Project Manager and delivery organizations to ensure completion of risk assessment at appropriate milestones during the SDLC
          • Create Service Now reports to monitor owned changes
          • Working with others to research, define, document, and implement process improvements to increase release and project health preparedness and readinessJob Qualifications
            • Bachelor's degree or equivalent related work experience
            • Experience in Technology Project Management
            • Working knowledge of Software Development Life Cycle (Waterfall and/or Agile)
            • ITIL knowledge required
            • ITIL Certification in Service Transitions (ST) or Release Control and Validation (RCV), preferred
            • Experience in Service Now
            • Exceptional ability to communicate and correspond effectively with all levels of Leadership, including C-level executives; this is a high-visibility role within the organization
            • Excellent organizational skills
            • Ability to present to a diverse audience on a variety of project and release topics
            • Ability to lead and facilitate meetings involving a diverse group on a variety of topics
            • Proficient with Microsoft Office SuiteThe candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

Keywords: Allstate Insurance Company., Irving , Build/Release Manager, Executive , Irving, Texas

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