Information Technology Tier 3 Analyst II- Epic Resolute Hospital Billing
Company: CHRISTUS Health
Location: Irving
Posted on: February 20, 2021
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Job Description:
Job Description: Description Summary: The Epic Systems Analyst
serves as a liaison between end-users, project team members, and
other Information Management resources while providing exemplary
customer service and Epic application support in assigned Epic
module. They provide onsite go-live support, upgrade support, and
ongoing application support and optimization. In addition, they
work closely with the Service Desk to assist in responding to help
desk tickets and end user requests through analyzing business
issues/requirements, analyzing workflows, and synthesizing key
messages.The EPIC Systems Analyst must be a self-motivated
individual with exceptional communication and interpersonal skills
and the ability to work well in team environments. Requirements: *
Ability to present complex data in meaningful method, ie., charges,
graphs * Ability to adjust to and implement change * Problem
Solving skills * Multitasking skills * Work as a team member *
Proficient in Microsoft applications including Word, Excel, and
PowerPoint * Excellent customer service skills * Highly effective
written and verbal communication and interpersonal skills to
establish working relationships that foster optimal quality
teamwork and education * Strong organizational skills in managing
multiple priorities * Certified or proficient in more than one Epic
modules [preferred* change to required going forward] * 5+ years of
experience * Solves complex incidents without direction * Develops
new functionality for requests without direction and leads
multidisciplinary teams throughout project * Serves as mentor or
knowledge resource to peers across Epic community and is viewed as
a leader * Recommendation and approval by Director or above *
Associates or Bachelor's Degree, preferred * Application
certification in assigned module, preferred * Required to obtain
certification/proficiency from vendor within 6 months of hire if
hired without certification/proficiency * LVN, RN or other clinical
License may be required for clinical application teams Work Type:
Full Time
Keywords: CHRISTUS Health, Irving , Information Technology Tier 3 Analyst II- Epic Resolute Hospital Billing, Healthcare , Irving, Texas
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