Float Medical Assistant
Company: Direct Orthopedic Care
Posted on: August 6, 2022
Job DescriptionAs a Medical Assistant, I report to the Area
Practice Manager. My lead roles are administrative and certain
clinical duties under the direction of the Orthopedic Provider. The
role of MA assumes responsibility for insurance authorizations and
backup support for both the front desk and clinical team members.
As the MA, I make guest service and conveying a positive image a
core part of my daily work. Lead Outcomes
- I work with a Provider as a clinical team and support them in
- I work with guests to answer questions, provide reassurance and
show empathy at all times.
- I provide a genuine welcome to our guests as they enter DOC and
lead hospitality efforts by maintaining a courteous, attentive and
- I maintain guest confidentiality and ensure PHI is secure at
all times. I obtain a comprehensive knowledge and working
understanding of HIPAA regulations and continual compliance. Core
- I am able to apply DME and prepare for in-office
- I prepare guests with all clinical and administrative
information needed for surgery as directed by physician when
- I assist with documentation in the medical record.
- I complete all chart prep.
- I send/receive medical records.
- I obtain lab/x-ray reports, hospital notes, referral
- I am able to check-in guests and collect demographic
information, verify insurance coverage and collect copays.
- I provide support for front desk duties and all DOC office team
members. I exemplify the following competencies
- My leadership is proactive.
- My behaviors and standards model DOC's values and deliver a
service experience that is unrivaled.
- I use active listening skills.
- I maintain composure in stressful situations.
- I exhibit cooperation, flexibility and provide assistance with
communicating with guest, physicians and team.
- I support the team that I work with.
- I am flexible and adaptable.
- I am able to lift up to 50lbs.
- I am proficient in computer skills.
Keywords: Direct Orthopedic Care, Irving , Float Medical Assistant, Healthcare , Irving, Texas
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