Retail Key Carrier Supervisor
Company: Homegoods
Location: Fort Worth
Posted on: May 3, 2024
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Job Description:
Style is never in short supply at our more than 500 HomeGoods
stores and we are constantly on a mission to provide the little
surprises and extra touches that make a house feel like home. Same
with working here. Our environment is ever-changing, yet always
encouraging. Every shift is a new opportunity to Discover
Different.Posting Notes: HomeGoods Store 0736 -- 2317 Porter Creek
Drive -- Fort Worth -- TX -- 76177Opportunity: Contribute To The
Growth Of Your CareerThe Key Carrier role is an elevated extension
of the Coordinator role. Key Carriers alternate their role based on
store needs, predominantly performing the role of Coordinator and
occasionally acting as Key Carrier, taking on a leadership role in
maintaining all aspects of the store. Key Carriers must have open
availability, including nights and weekends. Role models
exceptional customer service.Creates a positive internal and
external customer experiencePromotes a culture of honesty and
integrity; maintains confidentialityActs as Manager on Duty
adhering to company policy and procedureEnsures store team performs
tasks and activities in accordance with store plan; prioritizes as
neededAddresses immediate customer service issues and provides
appropriate coaching to AssociatesExercises discretion regarding
customer service policies to satisfy customersMaintains accurate
Associate coverage in service areas for a positive customer
experienceEnsures Associates adhere to all operational
proceduresEnsures opening/closing procedures are executed according
to company guidelinesCommunicates accurately and effectively with
management and Associates when setting and addressing priorities;
provides progress updatesProvides and accepts recognition and
constructive feedbackProvides feedback, recognition and coaching to
AssociatesPartners with Management on Associate training needs to
increase effectivenessEnsures adherence to all labor laws,
policies, and proceduresPromotes credit and loyalty
programsSupports and participates in shrink reduction goals and
programsPromotes safety awareness and maintains a safe
environmentOther duties as assignedWho We Are Looking For: You!Able
to work a flexible schedule, including nights and weekendsTeam
player, working effectively with peers and supervisorsAble to
respond appropriately to changes in direction or unexpected
situationsKnowledge of company standard software, systems, and
proceduresKnowledge of merchandise flow in storesProven problem
solving skillsAble to effectively coach, delegate, and follow-up on
multiple people/tasksAble to act quickly under challenging
circumstancesCapable of multi-taskingSuperior communication and
organizational skills with attention to detail1 year retail, 6
months leadership experienceBenefits include: Associate discount;
EAP; smoking cessation; bereavement; 401(k) Associate
contributions; child care & cell phone discounts; pet & legal
insurance; credit union; referral bonuses. Those who meet service
or hours requirements are also eligible for: 401(k) match;
medical/dental/vision; HSA; health care FSA; life insurance;
short/long term disability; paid parental leave; paid
holidays/vacation/sick; auto/home insurance discounts; scholarship
program; adoption assistance. All benefits are provided in
accordance with and subject to the terms of the applicable plan or
program and may change from time to time. Contact your TJX
representative for more information.This position has a starting
pay range of $14.00 to $14.50 per hour.Actual starting pay is
determined by a number of factors, including relevant skills,
qualifications, and experience.At HomeGoods, we embrace the unknown
- with new products, new challenges and new ways to make a house a
home. Our products add little, special touches to customers' lives
and our people do the same for each other. Everyone supports each
other to Discover Different - here and throughout the entire TJX
family, which includes TJ Maxx, Marshalls, Sierra, and
Homesense.Discover Different means we embrace each others
differences and unique perspectives. We consider all applicants for
employment without regard to race, color, religion, gender, sexual
orientation, national origin, age, disability, gender identity and
expression, marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law. Posting Notes: HomeGoods Store 0736 -- 2317
Porter Creek Drive -- Fort Worth -- TX -- 76177by Jobble
Keywords: Homegoods, Irving , Retail Key Carrier Supervisor, Hospitality & Tourism , Fort Worth, Texas
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