HR Generalist (Recruiting Focus)

Company: HUB International
Location: Irving
Posted on: May 13, 2022

Job Description:

About HUB

HUB International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 500 offices across the United States, Canada and Puerto Rico with more than 14,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

Position Summary

The HR Generalist has a strong focus on full-cycle recruiting (70%) and will support all aspects of Human Resources for our HUB Financial Services (HFS) division in the Las Colinas area of Irving, TX. This position will report directly to the VP of HR and will handle all employee relations, performance management, and transactional HR duties for the segment. The person selected must be very adept at proactively building pipelines of qualified candidates to effectively staff a new class of 5-10 employees for a call center operation approximately every 4-6 weeks. This position provides opportunities to receive excellent HR mentorship and valuable experience working directly with the President and leadership team of HFS.

Job Duties:
Work as a trusted advisor and business partner providing consultative recruitment services, consistent communication, and timely follow-through on commitments to hiring managers

Source candidates for customer service, data entry, sales, operational functions and other positions of varying experience levels for our Call Center

Directly source candidates, screen resumes, perform telephone screen interviews and interview candidates for referral to managers

Engage in the pursuit of qualified passive candidates through business networking, cold-calling, and utilization of social networking tools such as LinkedIn

Track candidates through our talent management system (Workday) to ensure compliance, adherence to corporate protocol, and the proper measurement of recruiting initiatives

Coordinate and schedule interviews for hiring managers and other interviewers

Manage recruitment processes, including onboarding, using our human capital management system (Workday) to ensure accurate and compliant records & retention

Deliver a new hire onboarding and benefits presentation to each new class of employees

Develop professional relationships with industry and civic groups, educational institutions, and government agencies for candidate sourcing and diversity outreach

Collaborate with HFS managers and HUB HR to drive employee initiatives in engagement, recruiting, and employee relations

Problem solve using logic, reasoning, collaboration and solid HR skills to resolve difficult employee situations

Foster a culture of teamwork and respect through effective coaching and implementation of Company standards and guidelines

Work with managers and employees to address and resolve human resources matters through day-to-day guidance on performance management (coaching, counseling, development, effective documentation, and disciplinary actions)

Coordinate and deliver management training in interviewing, hiring and selection, positive team member relations, handling terminations and harassment issues

Provide specific deliverables such as weekly reports and strategic plans

Monitor the effectiveness of campaigns and overall strategy, making adjustments to consistently deliver expected results and client satisfaction

Influence outcomes through established relationships with employees, leaders, and coworkers

Successfully manage multiple competing priorities and simultaneous requisitions with aggressive timelines

File electronic copies of employee onboarding documentation and correspondence in the appropriate file management system (i.e., ImageRight, Workday)

Assist with the management and entry of tasks within the human capital management system (Workday) such as position creation, employee termination, job changes, and other related transactions as may be assigned

Track employee referral bonuses and submit to payroll for timely payment

Qualifications:
Prefer 1-3 years of Human Resources experience, with 1-2 years of dedicated, high volume recruiting experience

Proven ability to attract passive candidates and build proactive pipelines through cold calling and networking

Bachelor's degree preferred

Professional in Human Resources (PHR) or Society of Human Resource Management-Certified Professional (SHRM-CP) designation desirable

Insurance industry experience preferred, but not required

Proven ability to work with remote locations

Exceptional organizational skills, follow up skills, and attention to detail

Track record of developing and maintaining strong, trusting relationships with clients at all levels of the organization

Knowledge of LinkedIn and social media recruiting sites

Applied experience with applicant tracking systems and other recruiting related technologies

Project management experience

Strong relationship-building skills

Excellent initiative, intuitiveness, and resourcefulness

Strong proficiency with Microsoft Office, especially Excel and Outlook

Must have the ability to participate in a negligible amount of travel

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.

\#INDUS

Department Human Resources

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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Keywords: HUB International, Irving , HR Generalist (Recruiting Focus), Human Resources , Irving, Texas