Physician Auditor and Trainer - Hybrid - Irving, TX
Company: Optum
Location: Irving
Posted on: May 16, 2022
Job Description:
Anesthesiology opening in Irving, Texas. This and other
physician jobs brought to you by DocCafe.com
Do you have compassion and a passion to help others? Transforming
healthcare and millions of lives as a result starts with the values
you embrace and the passion you bring to achieve your life's best
work.(sm)
Responsible for physician chart audits, supporting and delivering
training programs assigned. Keeps abreast of various training
delivery techniques, business processes, products and systems.
Coordinates and supports the results of learning and performance
needs based on guidance from training leader or consultant.
Supports the design, development, and implementation of training 8
based on results gathered and identified needs. Conducts both
organizational development and technical training on subjects
including, but not limited to: new employee physician orientation,
communication, customer service, team work, and change
management.
Primary Responsibilities:
- Prepare for and Support Effective Facilitation
- Conduct appropriate preparation to ensure full understanding of
training content and objectives prior to delivery (e.g., train-the
trainer, facilitator guide, real-world examples,
rehearsal)
- Collaborate with appropriate resources (e.g., instructional
designers, business partners, SMEs, business leadership) to
facilitate development of appropriate learning objectives and
curricula
- Set appropriate expectations for all applicable stakeholders
(e.g., business leaders, learners, Training) to ensure ongoing
support and achievement of learning objectives
- Identify, understand and prepare the appropriate training
technology to ensure effective learning (e.g., MS Teams, Learning
Management Systems)
- Leverage Subject Matter Experts as needed to ensure that
appropriate learning content is accurate and current
- Review the established facilitation approach and verify that it
meets the learning styles and needs of the audience
- Ensure that the logistics of the learning environment are
completed and in place (e.g., rosters, technology, room
arrangements/configuration, learning materials)
- Manage/Support the Learning Environment
- Apply a learner-centric approach to promote engagement and
active participation by all learners (e.g., technology usage,
questioning techniques, story generation)
- Maintain an interactive, engaging and collaborative learning
environment (e.g., cultural alignment, positive attitude, safe
environment, group dynamics, appropriate preparation, technical
requirements)
- Maintain a positive, professional learning environment,
applying humor as appropriate
- Address disruptive or inappropriate behavior in a manner
aligned with Our United Culture
- Maintain ownership/control of the learning environment at all
times (e.g., time management, during emergencies, inappropriate
behavior or other unforeseen events)
- Maintain poise and professionalism at all times during the
facilitation process (e.g., in difficult situations)
- Respond appropriately to unforeseen circumstances during
delivery (e.g., media, logistical, technology issues) to maintain
an effective learning environment
- Measure and Enhance Learning Effectiveness
- Demonstrate understanding of the appropriate learning metrics
used to evaluate learning effectiveness, and their implications for
enhancing the learning process
- Provide feedback to appropriate stakeholders on ways to improve
learning outcomes, based on established data/metrics and experience
with learners (e.g., instructional designers, other trainers,
business leadership)
- Identify and monitor applicable metrics/data/trends to track
learning effectiveness and recommend/drive changes to enhance
learning outcomes
- Identify and track applicable performance metrics to ensure
that learning is effectively applied on the job
- Generate/analyze reports on training processes/outcomes, and
distribute to applicable audiences as appropriate
- Engage with learners post-training to obtain additional
feedback on training effectiveness (e.g., one-on-one meetings,
follow-up surveys)
- Provide ideas to enhance learning based on experience with
learners (e.g., course, program, curriculum)
- Collaborate with appropriate stakeholders to drive changes to
learning approaches/strategies/methodologies, as needed (e.g.,
processes, /procedures, materials, techniques, curricula) as
needed
- Support needs and implement appropriate learning solutions
utilizing adult learning theories
- Conduct organizational and technical training using current
training tools and mediums to meet learner needs
- Use innovative approaches to solve complex problems and develop
solutions
- Performs all other duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
- H.S. diploma
- Medical coding certification
- 1+ years of progressive experience in training and
organizational development.
- 1+ years of coding experience.
- 1+ years of training coordination/support to facilitate
delivery of effective training (e.g., room coordination,
supplies/materials, enrollments, scheduling) to physicians or
staff
- 1+ years of experience with providing post-training support to
learners, as needed (e.g., outstanding questions/issues, parking
lot items, unmet expectations, additional copies of learning
materials, on-the job support)
- Adhere to applicable training requirements (e.g.,
calendars/timelines, playbooks, agendas, facilitator/participant
guides)
- Ensure that delivered training (including vendor training)
complies with learning objectives and meets organizational needs
(e.g., based on audience analysis, organizational
knowledge)
- Comply with all required policies, regulations and procedures
applicable to the learning process (e.g., CMS, HIPAA, HR
policies)
- This position requires Tuberculosis screening as well as proof
of immunity to Measles, Mumps, Rubella, Varicella, Tetanus,
Diphtheria, and Pertussis through lab confirmation of immunity,
documented evidence of vaccination, or a doctor's diagnosis of
disease
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation
Preferred Qualifications:
- Bachelor's degree in education, business, human resources, or
related field required preferred.
- AAPC or CPC Coding Credentials
- 1+ years of coding experience
- 1+ years of physician chart auditing
- EMR experience
- Apply the appropriate training technologies to ensure effective
learning (e.g., Teams and Knowledge Management Systems)
- Knowledge of E&M and laboratory coding
Ability to work with minimal supervision.
- Proven ability to lead by example and foster collaborative
relationships
- Strong verbal and written communication skills
- Strong presentation development and execution skills
- Ability to create momentum and foster organizational change
Physical & Mental Requirements:
- Ability to lift up to 25 pounds
- Ability to push or pull heavy objects using up to 25 pounds of
force
- Ability to sit for extended periods of time
- Ability to stand for extended periods of time
- Ability to use fine motor skills to operate office equipment
and/or machinery
- Ability to receive and comprehend instructions verbally and/or
in writing
- Ability to use logical reasoning for simple and complex problem
solving
USMD part of OptumCare is a multi-specialty group of hospital,
clinics and physicians. USMD serves the Dallas-Fort Worth
metropolitan area with more than 250 physicians and associate
practitioners, and provides healthcare services to patients in more
than 20 different specialties at its 2 hospitals, 4 cancer
treatment centers and nearly 50 physician clinics, many of which
are multi-specialty.
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, including boosters, as
an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment
Careers with USMD. If you're idea of a great day at work involves
putting great new ideas to work, we should talk. Throughout the
greater Dallas area, we've built an evolving, integrated health
care model that brings primary care and specialist providers
together to work in new and better ways. A thriving part of
OptumCare and the UnitedHealth Group family of companies, our multi
- specialty group of hospitals, clinics and providers features more
than 250 physicians and associate practitioners. We provide health
care services to patients in more than 20 different specialties at
our two hospitals, four cancer treatment centers and nearly 50
physician clinics. Join us and start doing your life's best
work.(sm)
WellMed was founded in 1990 with a vision of being a physician-led
company that could change the face of healthcare delivery for
seniors. Through the WellMed Care Model, we specialize in helping
our patients stay healthy by providing the care they need from
doctors who care about them. We partner with multiple Medicare
Advantage health plans in Texas and Florida and look forward to
continuing growth.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
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Keywords: Optum, Irving , Physician Auditor and Trainer - Hybrid - Irving, TX, Human Resources , Irving, Texas
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