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Human Resources Specialist

Company: Michaels Stores
Location: Irving
Posted on: September 20, 2022

Job Description:

Support Center - Irving

We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit Michaels Benefits

CO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, Ithaca and NYC only

The HR Specialist supports Michaels Support Center team members in assigned departments by executing human resource programs, supporting talent management initiatives, supporting employee relations issues and executing team member engagement initiatives.

Major Activities

Human Resources Program Execution

* Owns organization and maintenance of team member HR information.
* Develops and updates HR processes in partnership with the HR Manager.
* Owns monthly Headcount reconciliation to review with HR Manager.
* Owns Org Chart and Position Hierarchy Updates in Workday
* Owns monthly Turnover Tracking and Insights to review with HR Manager.
* Identifies turnover trends and recommends initiatives to drive retention.
* Assists HR Manager with analyzing data on employee turnover, employee satisfaction surveys, exit interviews, and other metrics to enhance and improve HR programs and services.
* Assists HR team with additional project and program support as needed.

Talent Management Initiatives Support

* Owns compilation of materials to support people planning, calibration, and succession planning initiatives.
* Updates New Hire and Exit tracking sheets.
* Leads weekly communication on new Team Members to the organization
* Partners with HR Manager and business partners to ensure job descriptions on file are updated in a timely manner.
* Enters job requisitions for assigned areas.
* Owns updates and compiles new hire onboarding materials and communication as necessary.
* Schedules and compiles materials for Leader Assimilation training.
* Conducts professional level exit interviews and compiles turnover insights.
* Responds to Equifax unemployment requests.

Employee Relations

* Under the direction of the HR Manager, provides counsel and expertise to Support Center team members.
* Assists in resolving team member issues as directed by HR Manager.
* Serves as a sounding board for team member concerns, issues and questions.
* Advises team members on company policies and procedures.
* Provides counseling and recommends resolution to team members as needed.
* Serves as a resource for HR policies and practices, state and federal employment laws, and company HR standard operating procedures.
* Promotes and assists with the implementation of corporate driven HR programs and initiatives.
* Supports highly confidential assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice as needed.
* Builds relationships with management and team members.

Minimum Special Certifications or Technical Skills

* Professional of Human Resources and/or Society for Human Resource Management

Minimum Type of Experience the Job Requires

* 2+ years experience in a HR support role
* Advanced Excel skills
* 1+ year experience in an HRIS system (Workday preferred)
* Strong verbal and written communication skills with the ability to multitask
* Competence to build and effectively manage interpersonal relationships at all levels of the company including c-suite
* Very high degree of discretion and confidentiality

Preferred Education

* Bachelor's degree preferred
* Human Resources, Business, or related field


Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Keywords: Michaels Stores, Irving , Human Resources Specialist, Human Resources , Irving, Texas

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