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Solutions Architect

Company: Black Box Network Services
Location: Irving
Posted on: May 16, 2020

Job Description:

Requisition ID


Job Locations

US-TX-Richardson - US-AZ-Phoenix - US-TX-AUSTIN - US-TX-Irving


The Pre-sales Solution Architect s role utilizes technology background and expertise to lead the consultative discovery of the client/prospect s business goals, objectives, and challenges and to translate them into useful technology solutions. The SA plays a leadership role by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization,Cloud, Unified Communications, data center design, managed services, and mobility solutions.

Office Locations: Dallas, Austin, Phoenix.


* Serve as the technical design and architectural expert across the organization s Enterprise Solutions portfolio and strategic initiatives.

* Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities

* Focus on solution development and architectural design for an assigned customer base with specific emphasis on the organization s Enterprise Solutions global managed services and communications solutions portfolio.

* Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives

* Serve as a deal architect for multi-faceted, multi-technology complex solutions

* Partner with other company Enterprise Solutions subject matter experts to build the customer solution

* Develop and deliver technical presentations with customers and tailor content to the audience as appropriate

* Author and deliver network designs, statements of work (SOWs), and technical project plans incorporating service and program management activities.

* Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization s Enterprise Solutions versus its competitors.

* Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development, and implementation support/follow-up.

* 10+ years in a customer/client-facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.

* Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required

* Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery

* Working Knowledge and/or hands-on experience with Routing and Switching Network layer 1/2/3, MPLS/Ethernet, MPLS VPNs, SDN, and SD-WAN.

* Experience with cloud architecture such as AWS, Azure, or Google Cloud is highly desired.

* Working experience with vertical markets, large enterprises, data center providers, government, and service providers is a plus.

* Working experience with Microsoft, Cisco, VMware, HP, Aruba solutions.


* BS or BA in Engineering or Computer Science or equivalent work experience

* CCIE/JNCIE/CCIP/JNCIP or NOKIA certifications required or equivalent qualification or understanding of the concepts.

* Strong working knowledge of enterprise networks and SD-WAN is preferred.

* Strong communication skills and prior experience in presenting complex solutions to large enterprise or State and Local Government customers.

* Understanding of the networking concepts and guidelines behind traditional routing, switching, and system design.

* Familiarity and understanding with RFC Standards / IETF Standards at Architect Level

* Provide internal and external guidance on the critical customer network, data center infrastructure, and security issues.

* Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions:

* Unified Communications

* IP PBX (Microsoft & Cisco)

* SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)

* Video Communication (webcams, CODECs, mobile devices)

* Network Architecture

* Working knowledge of the following

* Routers, VPN and Firewall- Cisco, Juniper, Checkpoint

* Switches Cisco, HP

* WAN PTP, MPLS and VPN Topologies

* Data Centers Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology

* Wireless Cisco, HP (Aruba), Aerohive, Ruckus

* Network Assessment Tools RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds

* Managed Services

* Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)

* Cloud (UCaaS)


At least one reputable current industry certification is desired .

* Cisco, Juniper, Nokia, etc. (highly desired)

* Microsoft, Tandberg, and/or Polycom (highly desired)

* TOGAF (Nice to have)

* ITIL (Nice to have)

* CompTIA (Nice to have)


* Cisco Unified Communications, Cisco Unified Contact Center Express & Enterprise

* Network LAN/WAN Architecture for Cisco, Juniper or similar

* Wireless (802.11x)

* Cisco Video Communications, Poliycom, SIP, H.320 and H.323

* Data Center, Cisco UCS and HP

* SD-WAN, Hypervisors, VMware, Hyper-V

What s in it for You*

Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!

We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!

About Black Box Network Services

Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Keywords: Black Box Network Services, Irving , Solutions Architect, IT / Software / Systems , Irving, Texas

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