Information Technology Tier 3 Analyst Senior
Company: CHRISTUS Health
Location: Irving
Posted on: February 20, 2021
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Job Description:
Job Description: Description Summary: This position participates
throughout all phases of the project life cycle for Revenue Cycle,
Finance and Human Resources service lines throughout CHRISTUS
Health. Project life cycle responsibilities include collaborating
with customers contributing to the feasibility, analysis, testing,
documentation and implementation of medium to high complexity
activities of assigned software. This position must possess
sufficient detailed healthcare information systems (HCIS) knowledge
and systems expertise to implement medium to high complex
assignments with minimal guidance. The Business Analyst may
participate in leading small projects. This position requires a
self-starter with the ability to work with minimal oversight. *
Application Expertise - Detailed knowledge of assigned applications
related to Business, Finance, Revenue Cycle and Human Resources
service lines. * Planning -- Manage tasks associated with business
analysis and the project management lifecycle. * Project
Implementation -- Participate as IT Analyst subject matter expert
in Executing phase of the Project Management Life Cycle. *
Stakeholder Analysis - Identify the stakeholders who will be
impacted by the change and understand their influence and authority
levels. * Risk Assessment - Utilize methods to identify risk,
probability, impact and how to mitigate those risks. * Meeting
Facilitation -- Manage meetings, and requirements workshop planning
and management. * Feasibility Analysis - Utilize techniques to
gather information at the right level of detail and scope to
represent all of the stakeholder's needs, and the ability to ask
questions that lead to an understanding of the business need. *
Requirements -- Understand and effectively communicate the
requirements change process, and traceability * System Optimization
- Identify current capabilities and identify opportunities for
improvement. * Business Process Analysis- Utilize various modeling
techniques such as process modeling, data modeling, system
modeling. * Interface Analysis - Understand technology
infrastructure and how it interconnects, including sharing data to
achieve a business goal. * Requirements Writing - Develop use
cases, activity diagrams, sequence diagrams and state charts, data
dictionaries, class or entity relationship diagrams. * Release
Management - Ensure all stages of the project life cycle are
completed for all technology projects and that support staff is
fully trained prior to release into production environment. *
System Usability -- Understand and know how a user interface helps
the user to successfully complete a task, also known as usability.
* Test Management -- Leads test activities for all assigned
applications during the project implementation phases of the life
cycle. Ensures that the application meets outlined requirements,
responds correctly to inputs, performs desired functions, is
sufficiently usable, and achieves stakeholder results. *
Communication - Demonstrate strong communication and human
relationship skills. * Customer Service - Provide effective
customer service by being courteous, polite and friendly at all
times. Acknowledge customers timely in order to determine their
need and help the customer resolve the issue or request.
Participate in departmental programs that promote and deliver
exceptional customer service. * Training - Assist in preparation
and conducting of continuing formal or informal training session
for users and co-workers. Requirements: * Bachelor's degree in a
related field or equivalent experience. * High proficiency in
Microsoft Excel, Word, Visio and PowerPoint * Strong analytical
skills * Excellent verbal and written communication skills, and
presentation skills * Ability to use creativity and critical
thinking to innovate and solve complex problem * Ability to
prioritize, and manage multiple tasks, with a high degree of
efficiency and organization * Ability to work in a constantly
changing environment, and the ability to be able to adapt to
unexpected obstacles and barriers * Ability to quickly learn new
tools, methods and processes to continue to improve analytical
output * High level of intellectual curiosity -- ability to ask the
right questions to get a good understanding of the problem. *
Ability to articulate technical information into a meaningful
message that clearly explains issue, impact, and resolution. *
Ability to work independently to solve complex problems as well as
seek out answers with minimal information. * Five years of IT
Business Analysts experience with business process reengineering
background * Experience writing and gathering business and
functional requirements * Experience creating process workflows *
Experience creating and executing test cases and defect management
* Certified Business Analyst Professional (CBAP) preferred. *
Certified Six Sigma Green Belt (CSSGB) preferred Work Type: Full
Time
Keywords: CHRISTUS Health, Irving , Information Technology Tier 3 Analyst Senior, IT / Software / Systems , Irving, Texas
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