Information Technology Tier 3 Analyst Senior
Company: CHRISTUS Health
Location: Irving
Posted on: February 22, 2021
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Job Description:
DescriptionSummary: This position participates throughout all
phases of the project life cycle for Revenue Cycle, Finance and
Human Resources service lines throughout CHRISTUS Health. Project
life cycle responsibilities include collaborating with customers
contributing to the feasibility, analysis, testing, documentation
and implementation of medium to high complexity activities of
assigned software. This position must possess sufficient detailed
healthcare information systems (HCIS) knowledge and systems
expertise to implement medium to high complex assignments with
minimal guidance. The Business Analyst may participate in leading
small projects. This position requires a self-starter with the
ability to work with minimal oversight. Application Expertise -
Detailed knowledge of assigned applications related to Business,
Finance, Revenue Cycle and Human Resources service lines.Planning
-- Manage tasks associated with business analysis and the project
management lifecycle.Project Implementation -- Participate as IT
Analyst subject matter expert in Executing phase of the Project
Management Life Cycle.Stakeholder Analysis - Identify the
stakeholders who will be impacted by the change and understand
their influence and authority levels.Risk Assessment - Utilize
methods to identify risk, probability, impact and how to mitigate
those risks.Meeting Facilitation -- Manage meetings, and
requirements workshop planning and management.Feasibility Analysis
- Utilize techniques to gather information at the right level of
detail and scope to represent all of the stakeholder's needs, and
the ability to ask questions that lead to an understanding of the
business need.Requirements -- Understand and effectively
communicate the requirements change process, and traceabilitySystem
Optimization - Identify current capabilities and identify
opportunities for improvement.Business Process Analysis- Utilize
various modeling techniques such as process modeling, data
modeling, system modeling.Interface Analysis - Understand
technology infrastructure and how it interconnects, including
sharing data to achieve a business goal.Requirements Writing -
Develop use cases, activity diagrams, sequence diagrams and state
charts, data dictionaries, class or entity relationship
diagrams.Release Management - Ensure all stages of the project life
cycle are completed for all technology projects and that support
staff is fully trained prior to release into production
environment.System Usability -- Understand and know how a user
interface helps the user to successfully complete a task, also
known as usability.Test Management -- Leads test activities for all
assigned applications during the project implementation phases of
the life cycle. Ensures that the application meets outlined
requirements, responds correctly to inputs, performs desired
functions, is sufficiently usable, and achieves stakeholder
results.Communication - Demonstrate strong communication and human
relationship skills.Customer Service - Provide effective customer
service by being courteous, polite and friendly at all times.
Acknowledge customers timely in order to determine their need and
help the customer resolve the issue or request. Participate in
departmental programs that promote and deliver exceptional customer
service.Training - Assist in preparation and conducting of
continuing formal or informal training session for users and
co-workers. Requirements: Bachelor's degree in a related field or
equivalent experience.High proficiency in Microsoft Excel, Word,
Visio and PowerPointStrong analytical skillsExcellent verbal and
written communication skills, and presentation skillsAbility to use
creativity and critical thinking to innovate and solve complex
problemAbility to prioritize, and manage multiple tasks, with a
high degree of efficiency and organizationAbility to work in a
constantly changing environment, and the ability to be able to
adapt to unexpected obstacles and barriersAbility to quickly learn
new tools, methods and processes to continue to improve analytical
outputHigh level of intellectual curiosity -- ability to ask the
right questions to get a good understanding of the problem.Ability
to articulate technical information into a meaningful message that
clearly explains issue, impact, and resolution.Ability to work
independently to solve complex problems as well as seek out answers
with minimal information.Five years of IT Business Analysts
experience with business process reengineering backgroundExperience
writing and gathering business and functional
requirementsExperience creating process workflowsExperience
creating and executing test cases and defect managementCertified
Business Analyst Professional (CBAP) preferred.Certified Six Sigma
Green Belt (CSSGB) preferred Work Type: Full Time
Keywords: CHRISTUS Health, Irving , Information Technology Tier 3 Analyst Senior, IT / Software / Systems , Irving, Texas
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