Services Developer, Manufacturing Service Line
Company: Microsoft Corporation
Location: Irving
Posted on: May 14, 2022
|
|
Job Description:
About the Organization
Industry Solutions (IS) is a global organization of over 13,000
strategic sellers, industry experts, elite engineers, and
world-class architects, consultants, and delivery experts who work
together to bring Microsoft's mission of empowerment - and
cutting-edge technology - to life for the world's most influential
customers. We are on the front lines of innovation, working
side-by-side with customers to drive value across the entirety of
their digital transformation journey.
Our team prides itself on embracing a growth mindset, inspiring
excellence, and encouraging everyone to share their unique
viewpoints and be their authentic selves. Join us and help create
life-changing innovations that impact billions around the
world!
The Manufacturing Service Line
Our focus is on helping our global accounts enter and execute
digital transformations in factory operations. We are helping bring
the cloud to the plant floor, light up experiences from localized
machine performance to entire factory network optimizations and
operations. We leverage Microsoft solutions and our extensive
ecosystem of partner solutions and experiences to truly transform
beyond industry 4.0 and the IIoT revolution.
**Responsibilities**
What You Do
**Responsibilities**
The Manufacturing Services Developer will be part of the crew with
the delivery of minimum viable product, proof of concept or pilot
experiences for our global strategic account in a manufacturing
setting. The Dev will engage with the customer directly with the
assistance of our account teams, industry teams and services teams
to move from an envisioning of a digital factory transformation
into an actual implementation and integration at the customer site.
The Dev will have domain experience in Manufacturing in any of the
sub-verticals (CPG, Discrete, Process, Heavy Industrial, M&M
etc.) and knowledge of typical control systems as well as related
line-of-business applications (MES, WMS, ERP, MRP etc) in support
of operations. The Dev and crew will also be responsible for moving
the customer from the MVP or Pilot into scaled engagements and
delivery planning and execution. Concepts like control towers,
close loop operations, statistical process control, edge compute
workloads, line and material optimization problems and others are
the scope of the MVPs to be delivered.
The Dev and team will need to have working knowledge of integrating
cloud and on-prem solutions at customer locations and readily work
with cross-functional organizations within Microsoft to position
the proper solution kits, core Azure services, and / or other
Microsoft solutions in conjunction with relevant 3 rd party partner
solutions. The Dev will execute the work, and participate in the
development and solutioning with the customer. The Dev should have
experience in BI and other tools to represent the outcomes of the
solutions and present the business to technical value. The Dev
should be able to integrate core Azure services from data
pipelines, data ontology, transformations, processing, serverless
functions and other related cloud services integrated with edge
appliances and factory systems and machines. The Dev will be
expected to be hand-on with the customer and the factory. The Dev
will leverage the service line architecture roles and consultant
roles to aid in the creation of the solutions and the delivery of
the kits.
During the delivery and post completion of the POC/MVP/Pilot, the
Dev will assure proper documentation is created and repositories
are maintained and updated with the solutioning. The Dev will
understand the portfolio of solutions available internally and
externally as relevant to manufacturing operation
transformation.
Pre-Sales Support
+ Collaborates with internal stakeholders (e.g., Solution
Architect, Account Delivery Executive, Pursuit Lead, Sales Solution
Specialist) in the pre-sale process by understanding business
requirements and providing industry and technical input and/or
solution offerings to help shape the deal. Supports drafting
proposals and/or statement of work (SOW).
+ Provides input on staffing and skill requirements for delivery to
Resource Deployment, Technical Delivery Managers (TDMs), and/or
Project Managers.
Technical Delivery
+ Follows capacity process outlined by Global Capacity Management
team. Maintains tools with up-to-date skills and availability.
+ Leads meetings with customers/partners to understand business
needs. Uses business, industry and technology strategies to map
customer/partner requirements to the adoption and optimization of
Microsoft technology solutions. Engages others appropriately to
understand and define customer requirements.
+ Participates in project planning and develops project documents
by identifying the risks and dependencies. Communicates the
business value of planned solutions to customers/ partners.
Identifies technical and business risks in programs and proposes
mitigations. Assists project managers/architects in preparing for
steering committee (e.g., developing artifacts). Manages their
schedule and communicates to project leads. Generates and delivers
Work Breakdown Structure (WBS).
+ Implements solutions and may provide oversight and leadership on
workstreams across domains while adhering to Microsoft Services
processes. Aligns solutions with the intent of the
architecture.
+ Manages escalations, analyzes situations, and coordinates
appropriate resources to resolve issues by following delivery
practices, considering cost implications, and engaging in
conversations with internal and external stakeholders (e.g.,
Customer Service and Support, Project Manager, Solution Architect,
Product Group) as needed.
+ Proactively manages executive-level customer/partner/stakeholder
relationships to identify and contribute to the drivers of
satisfaction and dissatisfaction, determine the root cause, and
establish recovery actions to improve experience. Works with
account team to ensure One Microsoft approach. Shares lessons
learned with workgroup and consultant community.
Intellectual Property Management
+ Acts as an ambassador in consumption of intellectual property
(IP) by leveraging and/or modifying existing IP or creating
repeatable content where applicable. Provides feedback on Managed
IP for continuous improvement, reports IP gaps, reviews IP to be
considered for harvesting and curation and ensures it is logged for
consumption. Improves Managed Standard Offerings (MSO) quality and
collaborates with portfolio and solution teams of the domain by
providing feedback.
Business Development
+ Identifies opportunities to expand or accelerate the adoption and
consumption of the cloud and Microsoft technologies. As
appropriate, facilitates other team members to scale the business
with existing customers by articulating value propositions of
strategic Microsoft products and services and developing new
offerings for the domain. Drives innovation and digital
transformation. Ensures the use of existing intellectual property
(IP).
Readiness
+ Learns new technologies or services based on business demands and
industry trends. Obtains relevant accreditations and
certification(s) as advised by domain leadership team. Identifies
certifications and readiness plans in partnership with domain Chief
Technology Officer (CTO). Leads or participates in relevant
technical communities, and conducts training sessions to evangelize
technology and/or offerings based on availability. Mentors team
members and acts as a technical advisor for stakeholders by
providing thought leadership, articulation of solutions value, and
outcomes of business strategies.
Operational Excellence
+ Completes operational tasks and readiness, and ensures timeliness
and accuracy. Follows Microsoft policies, compliance, and
procedures (e.g., Enterprise Services Authorization Policy,
Standards of Business Conduct, labor logging, expenses, travel
guidelines). Leads as example and guides team members on
operational tasks, readiness, and compliance.
Other
+ Embody our culture and values
**Qualifications**
What You Need
**Qualifications**
Required/Minimum Qualifications
+ Bachelor's Degree in Computer Science, Engineering, Finance,
Business, or related field AND 3+ years leadership experience in
relevant area of business
+ OR equivalent experience.
Additional or Preferred Qualifications
+ 5+ years leadership experience in relevant area of business.
+ Technical certifications based on domain (e.g., Azure,
SharePoint).
+ Project Management certification (e.g., PMP, Scrum)
How You Do It
**Knowledge, Skills, Abilities**
+ Architecture Design
+ Budgeting
+ Business Acumen
+ Business Analysis
+ Business Knowledge
+ Change Leadership Facilitation
+ Change Management
+ Competitive Analysis
+ Competitor Knowledge
+ Conflict Resolution
+ Consultative Selling
+ Consumption
+ Create Intellectual Property
+ Creativity
+ Data Analysis
+ Decision Making
+ Deployment
+ IIoT
+ IOT
+ Industry 4.0
+ SCADA
+ OPCUA
+ Manufacturing Execution Systems
+ Databases: Graph, SQL
+ DevOps
+ Engineering Knowledge
+ Engineering Skills
+ English Language Proficiency
+ Executive Presence
+ Financial Analysis
+ Formal Presentations
+ Interpersonal Flexibility
+ Microsoft Product Knowledge
+ Negotiations
+ Networking
+ Non-verbal Communications
+ Operational Excellence
+ Oral Communication
+ Problem Solving
+ Product Development Knowledge
+ Core Azure Services
+ Relevant Programming languages for Azure and on-prem systems
integration
+ Quality Assurance
+ Relationship Management
+ Security Principles
+ Storytelling
+ Technical Communication
+ Technical Sales
+ Technical Solution Development
+ Technical Solutions
+ Technology Industry Knowledge
+ Troubleshooting
+ Trusted Business Advisor
+ Written Communications
Internal Use Only: **Culture and Values**
+ Learn more about Microsoft's Culture: Culture - Home
(sharepoint.com)
(https://microsoft.sharepoint.com/sites/Culture)
+ Learn more about Microsoft Values: Values - Home (sharepoint.com)
(https://microsoft.sharepoint.com/sites/Values)
#INDSOL
The salary range for this role based in Colorado is from $123,500
to $185,500. At Microsoft certain roles are eligible for additional
rewards, including annual bonus and stock. These awards are
allocated based on individual performance. In addition, certain
roles also have the opportunity to earn sales incentives based on
revenue or utilization, depending on the terms of the plan and the
employee's role. Benefits/perks listed here may vary depending on
the nature of your employment with Microsoft and the country where
you work. US-based employees gain access to healthcare benefits, a
401(k) plan and company match, short-term and long-term disability
coverage, basic life insurance, and fitness benefits, among
others.
Microsoft is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to age, ancestry, color, family or medical care leave, gender
identity or expression, genetic information, marital status,
medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion,
sex (including pregnancy), sexual orientation, or any other
characteristic protected by applicable laws, regulations and
ordinances. We also consider qualified applicants regardless of
criminal histories, consistent with legal requirements. If you need
assistance and/or a reasonable accommodation due to a disability
during the application or the recruiting process, please send a
request via the Accommodation request form
(https://careers.microsoft.com/us/en/accommodationrequest) .
Benefits/perks listed below may vary depending on the nature of
your employment with Microsoft and the country where you work.
Keywords: Microsoft Corporation, Irving , Services Developer, Manufacturing Service Line, IT / Software / Systems , Irving, Texas
Click
here to apply!
|