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Field Service Technician

Company: Texas State Job Bank
Location: Irving
Posted on: January 25, 2023

Job Description:

The JobA Field Service Technician (Service Engineer) contributes to the successof Hartwig by keeping our customers\' CNC machine tools running at peakoperating levels. The customers we serve are in a variety of industriesand rely on the Hartwig team to repair, inspect and troubleshoot theirequipment. This position supports our Texoma Region based in our Dallas,TX office. Main responsibilities of this full-time role include:

  • Conduct high quality, efficient and timely repair and installationof CNC machines
  • Recommend modifications and improvements to machines, equipment andprocesses
  • Train and instructing customers on service, repair and properinstallation
  • Use software and electrical tools to find damaged work parts andidentifying permanent solutions to repair computer controlledmachines and accessories
  • Ability to complete necessary tasks in our service software andtimecard system on a daily basis
  • Travel to customer sites, usually within 3 hours from home, withoccasional overnight travelThe SkillsIndividuals who ideally fit this role should meet the followingqualifications:
    • Formal education or training in troubleshooting, repair andinstallation of CNC Machines preferred
    • 4 years of demonstrated mechanical and electrical experiencepreferred
    • Experience installing and troubleshooting hydraulic, pneumatic andelectrical systems.
    • Experience repairing and servicing CNC machines preferred
    • Field Service experience with electro mechanical equipment (i.e.HVAC, printing presses, etc.)
    • Ability to work independently, a go getter that finds the nextcustomer that needs our help
    • Good driving record and valid driver\'s license to ensure fleetvehicle insurabilityThe Organization, The Team and Our BenefitsHartwig\'s team of over 200 professionals throughout the U.S. isdedicated to helping manufactures control and power the growth of theirbusiness. To achieve this, team members are given the tools and trainingfor success. In addition to a comprehensive first year training programand on-going professional development, Hartwig provides a full benefitpackage including health, dental, vision, life and disabilityinsurances.Compensation is also a key element in your decision to join the Hartwigteam. Our 401k program typically has a 20% match and team members arebonus eligible.As a Service Engineer at Hartwig, you will also be provided a uniformallowance, laptop, cellphone and company vehicle.With over 60 team members who have been with us 10 years or longer andover 12,000 installations since our founding in 1960, Hartwig has gaineda reputation for superior service, integrity and support. We would behonored to have you consider joining our team.Hartwig, Inc., including all operating subsidiaries, is an EqualOpportunity Employer - M/F/Veteran/Disability. All qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, age, national origin, disability, protected veteranstatus, sexual orientation, gender identity, or any other protectedclass.

Keywords: Texas State Job Bank, Irving , Field Service Technician, IT / Software / Systems , Irving, Texas

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