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Microsoft 365 Administrator / VOIP Admin

Company: Kforce Technology
Location: Irving
Posted on: March 18, 2023

Job Description:

Kforce has a client in Irving, TX that is looking for two Microsoft 365 Administrator/VOIP Admins to join a global organization to participate in a field rollout/update to Microsoft Teams.

A successful candidate must demonstrate advanced level knowledge of Enterprise/Cloud base Voice, MS Teams calling, and general M365 solutions. This position will play a critical role to help drive adoption and usage of Microsoft UC for Unified Messaging and Collaboration solutions (VoIP, Video conferencing, Power platform, etc.). The candidate must embrace new technology and feels confident supporting a global O365 architecture. The Microsoft Teams - VOIP Admin must enjoy a close-knit team environment of shared responsibility while managing and providing support in various technologies and implementing services to create an edge for our business.

Essential Duties/Responsibilities:

  • Microsoft Teams - VOIP Admin will conduct discovery of existing telephony environment/technology
  • Translate business requirements to technology solution designs
  • Assist in the design and delivery of solutions to meet business objectives and technical requirements
  • Develop policy documentation, training material, and diagrams for voice and collaboration solutions throughout the enterprise
  • Troubleshoot voice and collaboration related issues and make recommendations for system fixes and enhancements
  • As a Microsoft Teams - VOIP Admin, you will provide technical user support for incidents escalated from the helpdesk and resolve system/application issues
  • Work with the team to explore new ways to scale M365 offerings such as Power Platform, MS Teams, Microsoft Power Automate among others to improve ways of working within the organization
  • Assist with the migration of content from various sources (personal computers, OneDrive, SharePoint, etc.) to Enterprise standard M365 environment as designed

Keywords: Kforce Technology, Irving , Microsoft 365 Administrator / VOIP Admin, IT / Software / Systems , Irving, Texas

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