Endpoint System Administrator
Company: HumCap Recruiting
Location: Irving
Posted on: May 23, 2023
Job Description:
Endpoint System Administrator - Coppell, TX Position Summary:
The Endpoint System Administrator will oversee day-to-day
operations as it relates to the imaging and deployment of Windows
software and applications - both for internal and client-driven
projects. The incumbent will have a dotted line reporting into
Operations and be responsible for ensuring requirements from
Clients and Operations are met in a timely manner.
Responsibilities:
- Administer and manage (including patching) all imaging
technology solutions, such as Microsoft Systems Center
Configuration Manager (SCCM/MECM), Microsoft Intune, VMware
Workspace One
- Troubleshoot, resolve, and perform root cause analysis for
client issues
- Monitor, maintain, and optimize the environments to ensure
performance efficiencies and optimization
- Develop, maintain, and deploy software packages for
deployment
- Maintain patching and O/S upgrade procedures leveraging the
imaging platforms
- Maintain an understanding of the endpoint management technology
landscape to stay abreast of trends and capabilities to assist our
clients
- Assist in supporting image deployment with OSD, as
necessary
- Develop and maintain reporting capabilities across collections,
sites, and client environments
- Ensure agent deployment across the organization and work to
resolve any deficiencies
- Design and manage the systems that support the Desktop/Laptop
environment.
- Define and follow Processes and Procedures for assigned
platforms. Train technical resources (i.e. Desktop Technicians) in
the operation and troubleshooting processes of the Configuration
Management solution (e.g. SCCM)
- Create pre-staged task sequences and implementations
- Create and maintain an automated enrollment process for Google
Chrome devices
- Create and Maintain an effective process to assign bulk devices
to customer-defined OU's in Google Environment
- Professionally discuss and resolve configuration and/or
enrollment issues with all project stakeholders
Skills and Specifications Required:
- Bachelor's degree preferred in Computer Science, CIS, or
related field or certificate in technology training or combination
of training and experience
- Minimum of 4 years of experience in administrating,
maintaining, and monitoring one or more of these products:
Microsoft SCCM, Microsoft Intune, VMWare Workspace One
- Expert experience with Active Directory and Windows
administration, including Group Policies, security, and access
management
- Expertise with maintaining Azure AD, including authentication,
user administration, and synchronization with on-premises Active
Directory
- Must have solid knowledge and understanding of security best
practices for SCCM systems including hardening processes
- Must have solid knowledge and understanding of SCCM clients
(hardware/software) including but not limited to installing,
configuring, maintaining, optimizing, and supporting these
clients
- Knowledge and Experience in enterprise-level LAN management
(specifically Windows Server), systems configuration, network
directories, domain name services, authentication, email, security,
and backup functions
- Strong knowledge of PowerShell scripting
- Knowledge and Experience installing, configuring, and
supporting Microsoft Windows operating systems for use in a network
environment
- Ability to identify problems, analyze and plan actions
necessary to resolve
- Must be detail-oriented and have the ability to follow and/or
provide concise verbal and written instructions
- Knowledge of TCP/IP, DHCP, and DNS network protocols and
services
- Knowledge of computer security vulnerabilities and protection
methods
- Excellent writing, communication, and interpersonal skills,
technical writing is a plus
- Strong Analytical, troubleshooting, and problem-solving
skills
- Must be able to manage multiple customer admin consoles at the
same time
Keywords: HumCap Recruiting, Irving , Endpoint System Administrator, IT / Software / Systems , Irving, Texas
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