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Endpoint System Administrator

Company: HumCap Recruiting
Location: Irving
Posted on: May 23, 2023

Job Description:

Endpoint System Administrator - Coppell, TX Position Summary: The Endpoint System Administrator will oversee day-to-day operations as it relates to the imaging and deployment of Windows software and applications - both for internal and client-driven projects. The incumbent will have a dotted line reporting into Operations and be responsible for ensuring requirements from Clients and Operations are met in a timely manner. Responsibilities:

  • Administer and manage (including patching) all imaging technology solutions, such as Microsoft Systems Center Configuration Manager (SCCM/MECM), Microsoft Intune, VMware Workspace One
  • Troubleshoot, resolve, and perform root cause analysis for client issues
  • Monitor, maintain, and optimize the environments to ensure performance efficiencies and optimization
  • Develop, maintain, and deploy software packages for deployment
  • Maintain patching and O/S upgrade procedures leveraging the imaging platforms
  • Maintain an understanding of the endpoint management technology landscape to stay abreast of trends and capabilities to assist our clients
  • Assist in supporting image deployment with OSD, as necessary
  • Develop and maintain reporting capabilities across collections, sites, and client environments
  • Ensure agent deployment across the organization and work to resolve any deficiencies
  • Design and manage the systems that support the Desktop/Laptop environment.
  • Define and follow Processes and Procedures for assigned platforms. Train technical resources (i.e. Desktop Technicians) in the operation and troubleshooting processes of the Configuration Management solution (e.g. SCCM)
  • Create pre-staged task sequences and implementations
  • Create and maintain an automated enrollment process for Google Chrome devices
  • Create and Maintain an effective process to assign bulk devices to customer-defined OU's in Google Environment
  • Professionally discuss and resolve configuration and/or enrollment issues with all project stakeholders
    Skills and Specifications Required:
    • Bachelor's degree preferred in Computer Science, CIS, or related field or certificate in technology training or combination of training and experience
    • Minimum of 4 years of experience in administrating, maintaining, and monitoring one or more of these products: Microsoft SCCM, Microsoft Intune, VMWare Workspace One
    • Expert experience with Active Directory and Windows administration, including Group Policies, security, and access management
    • Expertise with maintaining Azure AD, including authentication, user administration, and synchronization with on-premises Active Directory
    • Must have solid knowledge and understanding of security best practices for SCCM systems including hardening processes
    • Must have solid knowledge and understanding of SCCM clients (hardware/software) including but not limited to installing, configuring, maintaining, optimizing, and supporting these clients
    • Knowledge and Experience in enterprise-level LAN management (specifically Windows Server), systems configuration, network directories, domain name services, authentication, email, security, and backup functions
    • Strong knowledge of PowerShell scripting
    • Knowledge and Experience installing, configuring, and supporting Microsoft Windows operating systems for use in a network environment
    • Ability to identify problems, analyze and plan actions necessary to resolve
    • Must be detail-oriented and have the ability to follow and/or provide concise verbal and written instructions
    • Knowledge of TCP/IP, DHCP, and DNS network protocols and services
    • Knowledge of computer security vulnerabilities and protection methods
    • Excellent writing, communication, and interpersonal skills, technical writing is a plus
    • Strong Analytical, troubleshooting, and problem-solving skills
    • Must be able to manage multiple customer admin consoles at the same time

Keywords: HumCap Recruiting, Irving , Endpoint System Administrator, IT / Software / Systems , Irving, Texas

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