Enterprise Act Engineer II - AMZ9797274
Company: Amazon
Location: Dallas
Posted on: April 7, 2026
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Job Description:
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC.
Offered Position: Enterprise Act Engineer II Job Location: Dallas,
Texas Job Number: AMZ9797274 Position Responsibilities: Design,
develop and support global and enterprise companies running
cloud-based mission-critical applications, systems, services and
features. Work directly with engineering teams and leading
technologists. Utilize transformational technologies to ensure
flawless customer experience. Manage Enterprise accounts, oversee
support cases, and assist customers regarding strategy, project
planning, launch, and ongoing operations. Complete analysis and
present periodic reviews of operational performance to customer.
Provide detailed reviews of service disruptions, metrics, and
detailed prelaunch planning. Recommend new offerings for company
architecture and provide proactive advice through all phases of the
implementation life cycle. Advocate for customer requirements.
Participate in customer requested meetings. Utilize all key
customer resolution tools across all service groups to facilitate
rapid resolution of concerns. Position Requirements: Bachelor's
Degree or foreign equivalent degree in Computer Science,
Engineering, Mathematics, or related field and two years of
experience in the job offered or as a Support Engineer, Systems
Engineer, or related occupation. Employer will accept four years of
experience in the job offered or as Support Engineer, Systems
Engineer, or a related occupation as equivalent to the Bachelor’s
degree and two years of experience. Must have one year of
experience in the following skill(s): (1) Information Technology
operations experience working with engineering teams; (2) technical
experience in distributed systems environments and AWS services or
other cloud offerings; (3) experience in 24x7 operational services
or support environments; and (4) experience applying technical
knowledge to identify and solve complex challenges. Amazon.com is
an Equal Opportunity-Affirmative Action Employer – Minority /
Female / Disability / Veteran / Gender Identity / Sexual
Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range
$131,300/year to $177,600/year. Amazon is a total compensation
company. Dependent on the position offered, equity, sign-on
payments, and other forms of compensation may be provided as part
of a total compensation package, in addition to a full range of
medical, financial, and/or other benefits. For more information,
visit: https://www.aboutamazon.com/workplace/employee-benefits.0000
Position Requirements: Bachelor's Degree or foreign equivalent
degree in Computer Science, Engineering, Mathematics, or related
field and two years of experience in the job offered or as a
Support Engineer, Systems Engineer, or related occupation. Employer
will accept four years of experience in the job offered or as
Support Engineer, Systems Engineer, or a related occupation as
equivalent to the Bachelor’s degree and two years of experience.
Must have one year of experience in the following skill(s): (1)
Information Technology operations experience working with
engineering teams; (2) technical experience in distributed systems
environments and AWS services or other cloud offerings; (3)
experience in 24x7 operational services or support environments;
and (4) experience applying technical knowledge to identify and
solve complex challenges.0000 Please see job description and the
position requirements above. Amazon is an equal opportunity
employer and does not discriminate on the basis of protected
veteran status, disability, or other legally protected status. Our
inclusive culture empowers Amazonians to deliver the best results
for our customers. If you have a disability and need a workplace
accommodation or adjustment during the application and hiring
process, including support for the interview or onboarding process,
please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner.
Keywords: Amazon, Irving , Enterprise Act Engineer II - AMZ9797274, IT / Software / Systems , Dallas, Texas
