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Technical Expert

Company: Asurion
Location: Irving
Posted on: July 14, 2019

Job Description:

Our team of Technical Experts keep our customers connected by repairing their mobile devices. Youll work inside a retail store and be the face of Asurions in-store operations team delivering our award-winning personalized customer resolution experience. What will you do? Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method. Engage with and reassure customers to deliver outstanding customer service. Meet or exceed key performance objectives including service and repair metrics. Perform various inventory tasks such as counting and monitoring inventory levels. Demonstrate Asurions Core Values in all interactions. What we offer: Competitive pay and benefits including health, dental, and vision. Retirement Savings Plan Paid Time Off Tuition Reimbursement Program Ongoing training to grow your skills If youre a good fit for the job, youll have: Six months experience with product service support or troubleshooting electronics Six months face-to-face customer service experience Knowledge of mobile devices and operating systems High School diploma or equivalent Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office Store Location for this job posting: 7800 N Macarthur Blvd Irving TX 75063 #CellTechnician #SmartphoneTech #SmartphoneTechnician #WirelessDeviceTech #WirelessDeviceTechnician #WirelessTech #WirelessTechnician #ElectronicsTech #ElectronicsTechnician #PhoneTech #PhoneTechnician #iPhoneTech #iPhoneTechnician #SamsungTech #SamsungTechnician #MobileRepairTech #MobileRepairTechnician #DeviceRepairTech #DeviceRepairTechnician #PhoneRepairTech #PhoneRepairTechnician #CellphoneRepairTech #CellphoneRepairTechnician #CellRepairTech #CellRepairTechnician #MobileDeviceRepairTech #MobileDeviceRepairTechnician #iPhoneRepairTech #iPhoneRepairTechnician #SamsungRepairTech #SamsungRepairTechnician #SmartphoneRepairTech #SmartphoneRepairTechnician #WirelessDeviceRepairTech #WirelessDeviceRepairTechnician #WirelessRepairTech #WirelessRepairTechnician #ElectronicRepairTech #ElectronicRepairTechnician SUP07000 - Irving - Texas - US - 2019/06/28

Keywords: Asurion, Irving , Technical Expert, IT / Software / Systems , Irving, Texas

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