Entry Level Legal Assistant

Company: Thomas J Henry Law, PLLC
Location: Irving
Posted on: January 12, 2022

Job Description:

The Entry Level Legal Assistant will deliver stellar client service to clients on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. In a team environment, communicate with clients, insurance companies, medical providers, and law enforcement offices on a regular basis. Take ownership over client files for review with the Attorney on a daily basis. Develop each individual case according to office policies and work diligently towards resolving all client matters. Maintain each individual file so that all information is filed into the file and mirrored in our client matter management system and scanned to our document management system.Essential FunctionsInteract daily with assigned clientele and Potential New Clients (PNC) to understand their needs which will provide more clarity for assigned attorney directionsWork closely and in tandem with assigned attorney in a team environment and ensure all policies and procedures are followed and completedCommunicate daily with assigned attorney using multiple mediums (i.e. Email, written reports, one on one presentation, etc.) to address any case building, property damage, or case settling issues and directionQuickly and efficient obtain police reports from various police agenciesQuickly and efficiently set up auto Liability, Uninsured (UM), Underinsured (UIM), and Personal Injury Protection (PIP)/Medical Payment (Med Pay) claims dailyEnsure clientele are receiving medical treatment if necessary and proper policies are being followedHandle clientele complaint issues, requests, and demands accordinglyEffectively explain and execute Attorney-Client contracts to grow law firm and increase local clientele market shareProvide close attention to all clients and potential new clients both in person and over the phoneResolve client's property damage issues providing client with their respective options.Manage rental car requests and rental car accounts per client fileFile management encompassing keeping file organized and filing mail/faxes dailyOther duties as assignedCompetenciesSuperb organizational and time management skills to include meticulous attention to detailAbility to handle highly confidential information with professionalism and integrityMust be able to work under pressure and adhere to deadlinesOutstanding attendance and punctualityTeamwork capacity to include ability to establish and maintain healthy working relationships with people in the department and the organization in generalMaintain safe and clean working environment by complying with policy and proceduresExcellent written and verbal communication skills; researching/problem-solving skillsExcellent client service skills and the ability to promote and maintain a strong commitment to the mission and values of the organizationAbility to use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisionsPreferred Education and ExperienceHigh school diploma or GED requiredPrevious law office experience preferredCustomer service background preferredKnowledge of auto insurance to include property damage, bodily injury, liability, commercial, uninsured motorists and personal injury protectionProficient in Microsoft Office (Word, Excel and PowerPoint)Experience with Salesforce software or other CRM systemExperience with a variety of office equipmentMust have a valid driver's license and good driving record #IND-G123-CM

Keywords: Thomas J Henry Law, PLLC, Irving , Entry Level Legal Assistant, Legal , Irving, Texas